by Bethanie Hansen | Energy, Healthy Habits, Life, Personal Growth, Podcast, Stress, Students, Teaching Online
Podcast with Dr. Bethanie L. Hansen, Associate Dean (interim), School of Arts, Humanities and Education
Have you ever felt attacked or offended by a student’s feedback about your teaching? It’s hard not to take it personally. In this episode, APU’s Dr. Bethanie Hansen discusses the concept of radical depersonalization and strategies to help teachers listen differently to feedback and criticism. Learn how radical depersonalization can help teachers better understand the needs of students and even help teachers get to know their students better.
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Dr. Bethanie Hansen: This podcast is for educators, academics and parents who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun! Welcome to the Online Teaching Lounge, I’m your host, Dr. Bethanie Hansen, and I’ll be your guide for online teaching tips, topics and strategies. Walk with me into the Online Teaching Lounge.
Welcome to the Online Teaching Lounge podcast. I’m your host, Bethanie Hansen. I’m very happy to speak with you today about one way we can reach our students even better. There are so many opportunities to connect with the people we are working with in online education. And one group that we seek to connect with the most is our students.
Our students need us. They really need to feel a sense of our presence. They also want to know who we are. They want to know that they are in safe hands, that they have someone who knows a lot about the subject matter and is capable of helping them get where they need to go. One of the things that makes this really hard—to be responsive to students, to connect with students, and to really help them feel that sense of safety—is when we take things personally.
There’s a lot that happens in that online classroom. And for various reasons, we might get the experience of an angry student coming at us. Or we might feel over time like because we’re working online, that we don’t get seen, we’re not valued or appreciated by enough people. Maybe we really crave some kind of appreciation or attention and it’s really difficult to find that when we’re teaching online exclusively.
If that’s been your experience, I know where you’re at; a lot of us have gone through those feelings of being insignificant or disconnected in our online work. But that is not how we have to continue. In fact, your students may be having a much better experience with you than you realize.
They might be leaving your class feeling like they know you. They love you, they want to learn from you more, they want to come to you for letters of recommendation. Pretty soon, you’re going to hear of these things and wonder what led to that, how did they know you so well? Well, it’s in the way you show up in your classroom, the way you write things to them, or the videos you create, or whatever you’re doing to put yourself more personally in that online education space.
And even though your students don’t tell you directly, they’re getting a lot from you. They’re benefiting so much from what you have to offer, especially when you bring what you’re best at. Whatever makes you uniquely you. Whatever really is your special flair for teaching, or your special passion about your subject matter, that is helping your students connect with you, even if you don’t know it.
There are some ways you can find this out, but what I want to talk about more specifically today is how to stay in the best space possible. And the best space possible would be your best teacher self. Your best educator space. Your most responsive, feel-good place where you’re motivated to do really great work in your online teaching and share a lot, really openly about the subject matter, about yourself. About whatever will help your students connect and learn what you’re hoping to teach them. In my experience, that is difficult to do when you’re online and you don’t always get responses that you hope for.
If you ask questions in a discussion, for example, and students don’t respond back, you can feel pretty invisible. I’ve played with that myself a little bit, to ask questions in different ways, to try different kinds of responses that might provoke more engagement. And some things work better than others. Truly, you can get some of the results you want if you want a lot in return. But today’s focus is more about how you can show up, your best self as a teacher anyway, even if you’re not always getting that payoff that you’re hoping for.
What is Radical Depersonalization
The concept I’d like to share with you today is called “radical depersonalization.” I know that’s a bit of a mouthful, but when you’re feeling especially isolated or ineffective, you’re not really sure you’re making a difference, and it’s really hard to get motivated to get in there and do your teaching again, or it’s hard to be motivated to do a lot of grading. Whatever it is you’re struggling with today or this week, radical depersonalization can help you detach enough to see it in a new light, come back at it fresh, and engage with your students again. After all, when you connect with your students, that’s one of the best things about being an educator and it’s the best way to know what they’re getting out of this experience.
The more you can connect with your students and get some insight back from them, the more you’ll be motivated on this journey. I’ll show the steps for radical depersonalization and talk a little bit about each one.
Reassessing Other People’s Statements About You
The first step for radical depersonalization, and this is about the way we see what other people are doing or not doing—it’s not about disconnecting on purpose from other people. So, the first step in radical depersonalization is to see the other person as a separate being and realize that what they’re saying is about them. You may have a colleague or a supervisor or a student criticize something that you’re doing or say something that seems like a character attack, when really, it’s just them voicing their need for what they need to see in the classroom.
People will say all kinds of things about us. Not all of it is true. If we take it personally and accept it as fact immediately when it is said, it’s going to be debilitating. It will make it difficult for us to enjoy our work every day and really hard to consider that feedback, even if we do need to change. So, that first step to radical depersonalization is to remember that people will say all kinds of things about me, my leadership, and my decisions, and to remember that what they say isn’t about me, even if it sounds like it is.
Listen Differently to Hear What Other People Need
The second step to radical depersonalization is to now tune into listening to the other person. If someone feels like attacking or criticizing, that is the hardest thing to do. It’s difficult to want to get closer to someone who seems abrasive or who seems to be pushing us away. However, when we can remember that what they’re saying is really about them and their needs, and turn towards them and listen more, we’re going to hear what they really care about. We’re going to hear what they really need from us, and we’re in a better position to help meet those needs.
It’s especially useful when we depersonalize the comments and say, it’s not about me, it’s about what they need. They’re trying to tell me something. And then when we keep listening, we’re able to hear an entire story unfold.
We can even cultivate a lot of compassion and empathy for the other person when we’re turning towards them, we’re listening more, and we’re hearing what they care about. Now we can consider from that space, what does that person really need?
If it’s a student complaint, or a student concern, and they’re being somewhat aggressive or even seem attacking in the way they share it with you, and if you turn towards that person to get more insight, to listen more, and to seek out more meaning from what they’re saying, you will have all kinds of ideas come into your mind.
For example, if a student criticizes the way you have graded their assignment, if you turn towards them and get more curious and learn about what they really need, you might find that actually, your feedback was good, but it didn’t land because the student needed you to bridge the gap a little bit more between what you were trying to say, and where their current understanding is.
They might have no idea what you were referring to in your comments, it might really seem difficult for them to digest. So, if you can break it down a little bit more, give them examples and scaffold the path from where they are to where you need them to be, they will take it personally less, and you will take it personally less as well. They’ll also be more teachable. So, turning towards the other person that might seem difficult, will give you all of the information you need, as long as you keep listening.
The third idea, just to review, the first thing is to remember it’s not about you, it’s about them and what they need. Secondly, is to get closer to that person and keep listening and really find out what they need through listening.
Radical Depersonalization Can Bring You Closer to People
The third idea is that radical depersonalization can bring you closer to other people in a way that trying to intentionally be personal with them will not. I’ll say what I mean here just to explain that a little bit.
When we’re intentionally trying to get closer to other people and get to know them, sometimes we have automatic thoughts that come into our mind that are assumptions or judgments that make it difficult to actually get to know them openly. But when we’re depersonalizing, or we’re doing this radical depersonalization approach to remember it’s not about us, we’re more likely to be objective and ask questions about things we would have assumed before or taken for granted before.
Now we’re going to be thinking about what they might mean in a certain phrase, what their understanding of a certain concept is. Whereas before, we assumed that we both were on the same page. So, radical depersonalization can allow us to get curious in ways we might miss otherwise.
The Benefits of Radical Depersonalization
The win in the end is ultimately that we’re going to be able to hear our students more, our colleagues more, our bosses more. We’re going to be capable of coming up with fresh new ideas to help meet their needs and we’re also going to learn more about them. And we’re going to get to know them in ways we otherwise would not.
I hope that thinking about this interesting concept of radical depersonalization allows you to get a little bit of distance in the future, in a situation where you might feel like something’s very personal, or very confronting or attacking. Get some distance and be able to come back at it more resourcefully, and using the gifts, talents and abilities you have, to really build instead of being distant and fearing the encounter with that other person.
Especially if that’s a student, that’s a win-win for both of you, because you’ll be helping yourself overcome a challenging scenario a little easier while building that student’s ability to come back and keep learning as well. So, you’ve helped two people in one situation through this process.
Thanks for being here in the Online Teaching Lounge to learn this one strategy for connecting better with students and avoid taking things personally. I wish you all the best in trying it out this coming week and in your online teaching.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge Podcast. To share comments and requests for future episodes, please visit BethanieHansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Career, Online Education Trends, Podcast, Professional Development, Teaching Online
This post initially appeared at https://apuedge.com/how-to-navigate-a-career-change-in-online-education/.
Podcast with Dr. Bethanie L. Hansen, Associate Dean (interim), School of Arts, Humanities and Education
Is it time for you to change jobs or start a new career? In this episode, Dr. Bethanie Hansen shares tips to help with the transition. Learn why it’s important to craft a strong narrative about your career, build a strong network and be prepared to negotiate.
Listen to the Episode:
Subscribe to Online Teaching Lounge
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Read the Transcript:
Dr. Bethanie Hansen: This podcast is for educators, academics and parents who know that online teaching can be challenging, but it can also be rewarding, engaging and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen, and I’ll be your guide for online teaching tips, topics and strategies. Walk with me into the Online Teaching Lounge.
Welcome to the Online Teaching Lounge. This is Bethanie Hansen, your host, and I’m really happy to talk with you today about the potential for changing careers in your online teaching journey. Now, a career change could be a minor thing. It could be, you’re just changing jobs, perhaps you work at one school, and you’d like to work at another. Or maybe the career change is actually in a new direction. Perhaps you’ve been teaching in a face-to-face classroom, and then you’ve had an adjunct role teaching one class at a time online, but maybe you want to just expand that.
Maybe you want to go full time in an online capacity. That does feel like quite a bit of a change, doesn’t it? Maybe you want to leave teaching altogether and go into higher education leadership, or educational administration in the K-12 system. Perhaps you’re leaving the standard classroom and you’re becoming a virtual coach, trainer or consultant.
Whatever type of career change you are contemplating, changing careers can be a challenge. I have changed careers myself several times. And these changes have been interesting, they have been difficult, and in my experience, they have also involved a little bit of identity consideration. For example, when I made my first career change, I was leaving a role of, where I thought, I was a band director.
My job title was band teacher. But we in the band-directing field, when we’re running the entire program, we’re doing a lot of fundraising, we have parent groups and all of those things along the way, we would call that more of band director role versus just teaching. So, I was leaving this role of being a band director, and becoming a 100% online teacher in higher education. That role change involved an identity shift in my mind. I had to stop calling myself a band director, and I had to stop referring to myself as a band director. And a lot of people who knew me did not understand what online teaching was all about, or what I did for a living.
In fact, they kind of didn’t ask about it at all once I told them what I was doing, because they just didn’t understand it. They didn’t relate to that. Now that online education has been around a while, and it has developed into something that is spoken of in the general population, the general public, a career in online education is not as far of a reach if you’re telling someone else about it. Either way, I’m going to give you some steps today that will help you out if you’re thinking about changing careers, either into or out of online education.
Considerations When You’re Changing Careers
The first thing to consider when you’re changing careers is your narrative. The narrative of your career change is really the story behind that career change. One place where we tell that story is a profile network like LinkedIn.
LinkedIn is a virtual platform where you have almost a virtual version of a resume. You have a space where you have some paragraphs that summarize who you are, what you’re all about. You also have your jobs listed, what some of the key things were you did in those jobs, what dates they were, where you worked. And you can also provide links to any articles you’ve written, presentations you’ve made, podcasts you’ve hosted, and more. You can add a lot of those things and share them with a network of people that you’re hoping to connect with more fully.
LinkedIn does have jobs posted, and many companies are doing this now, many educational entities also are. So, when you post yourself on LinkedIn, and you really work on your story behind your career change there, and the story of where you’re headed, this can be a helpful place to go.
Develop a Narrative about Your Career Change
One thing to think about in your narrative is why you’re changing careers. You can say it succinctly and diplomatically. That story of why you’re changing careers really never includes the negative judgments you might have made about a prior boss or a prior situation or employer. When you’re telling this story, succinctly and diplomatically as I mentioned, one thing would be to talk about the direction you are growing. The experiences you’ve had in the past and how you’ve learned from them, and now you’re pivoting in a new direction. And what some of those common threads are.
In literature, we call that the “red thread” of your story. So, in my band-directing career, I was helping people grow and develop and transform into adulthood. They were learning musical skills, leadership skills, self-management, all kinds of things. And as I moved into higher education, I was still working on those very same core things. And in my part-time coaching work with people, I also work on helping them develop and change and transform in their direction. So, that thread for me is very consistent, even though the subject matter or the way I played it out has changed over time.
Another thing that you can include in your narrative of your career change would be what transformative skills you bring that are relevant to a new role you’re seeking. For example, if you have primarily taught face to face, and you’re actually just hoping to move into full time online work, you can talk about all of the different methods you have used to communicate with your stakeholders in that face-to-face environment.
If you have led, or attended or developed webinars for people, or presented live, synchronous classes through a virtual mode, like Zoom or something like that, those would be skills that you can bring that are relevant to the new role you’re seeking of being online.
And then, of course, there are past paid and unpaid experiences that might directly relate to the new role you’re hoping to get. And you can talk about those, write about those, list them on your LinkedIn profile and on your resume, and include those in your narrative.
What are the Positive Aspects of Your Career Change?
Something else to consider is how change is positive for you and your fulfillment. In the direction you’re hoping to go, think about what positive aspects of that change will bring into your life. What is good about that change? What are the benefits you’re seeking and hoping for? And how have you been preparing for those very benefits and positives, and seeking them out now and not just waiting for the future change?
For example, if one of the reasons you want to teach online 100% of the time is that you love to travel and you love the flexibility, you could be thinking about how you’ve already been using some flexibility in your current work schedule to fulfill your travel desires, and not just how you’re waiting for the future to play out. So, how is the change is going to be positive for you, and how are you already seeking it and getting some of that?
Omit Details that Don’t Contribute to Your New Direction
Leave out extra details that don’t help you in the direction you’re trying to go. I’ve seen some people write 50-page vitas or resumes that document every job they’ve ever had, every class they’ve ever taught, everywhere they’ve ever been. And a new employer hoping to hire you doesn’t know how to navigate that narrative on their own. So, include the things that tell the story that is important for your career change, and summarize those things that are not, or leave them out altogether. It’s okay to not include every single job you’ve ever had. But you definitely want to include the ones that are relevant and that do pave the way for the direction you’re headed.
You can think about this as a story arc. There’s a beginning, a middle and an end to your professional story. And the way you introduce it could be something that you’ve done or thought about or learned about or experienced in your life that ignited your passion for where you’re headed right now. And places along the way where you got a little bit more experience or insight or direction. And, in the future, you’re going to have that good resolution of being able to fulfill that direction you’re hoping to go.
I would like to recommend also imagining beyond open opportunities. The world we live in has a lot of career options available that are literally invented around a candidate. Not every job exists right now that you could be qualified for, and it’s possible you’ll be able to negotiate something that will build your dream job in the future.
So, that first part of changing careers is to think about the narrative and the story that you’re telling about your professional direction and your past, and all the skills you’re bringing with you. The second tip today about navigating your online career change is to build a network.
Build a Strong Network
Networking is sort of a buzzword in job seeking. Networking is connecting with other people and offering them something while you’re gaining something from them as well. It’s sort of like mutual relationship building. If you have an opportunity to connect with people in your field, you can always ask for advice and receive advice and give advice. It builds trust with other people when you share what you know and what you think, within reason.
Realize what you don’t know. Think about that future online job or that future job away from online, if that’s the direction you’re moving, and what role you would like to fill, what functions it might include and the industry in which that role takes place. And when you realize what you don’t know about that, now you have some questions to ask others.
Learn about how you can fill those knowledge gaps. Are you going to learn something through an online class or workshop? Will you go to a conference or join an organization? Whatever direction you go, you want to dive in. Really get to know people in that space and participate fully so those knowledge gaps will get filled. And you’ll build a new network along the way.
You can explore what the new role would really ask of you day in and day out, and that can happen by talking to those people in the industry, or in the role, and develop your narrative skills. You’ll be talking a lot when you try to build your network. And you’ll talk about where you’ve been, why you want to change, what you’re working on right now to move you in that new direction. And you’ll build a lot of opportunity to talk about your story, your career-change story.
Get Specific about What You Want to Do in Your Career Change
The third tip for navigating your career change will be to narrow, get specific about what you really want to do. For example, at one time, I was thinking about how I did a lot of recruiting and retention as a band director, and in online education, as a leader, we talk a lot about recruiting and retention, so I’m thinking about it a lot.
And in the future where I want to continue to support, strengthen, and develop educators, I would say something like, “I’m looking to do teacher retention work in higher education. I’m going to draw on my skills in coaching, managing and leading others. And the wellbeing training I gained as a coach to help manage and lead online faculty forward in better ways. I want to help people stay in this profession. And I want people to grow in this profession, so I’m prepared to do that.”
So, if I’m getting super specific about what I want to do, I would be saying that I’m looking to do teacher retention work in higher education. And I can give all those details that I just mentioned along the way.
Be Prepared to Negotiate and Compromise
The fourth step in your career change story would be to negotiate. You might have to compromise to achieve the career direction change that you want. If it’s a big change, that might mean accepting a lower salary than the current role you’re filling, until you’re able to gain new skills and move back up. You might lose seniority that you have in your current organization. You might also lose some of the flexibility you currently like. And, especially, if you’re working online right now and you’re moving into a not online position, definitely the flexibility will be something to be thinking about.
Or maybe there are other perks. Perhaps your employer supports you attending conferences and doing a lot of travel, and you won’t be able to do that in the future. That’s a perk you might lose. You can’t keep all the same benefits and perks if you’re changing industries, making a major change, like from K-12 education to higher education or from the higher education to the business industry, or something like that. You won’t have the tested skills that someone who’s been in that field their entire career has.
So, you will need to be a little bit more realistic about the value you’re going to create early in the path, as well as your potential to grow and develop and eventually demonstrate solid skills as an expert in that direction. Can you set aside money now, to make up the difference if you have to have a salary reduction? Can you move up to regain the title and direction you’re going in right now eventually in the new direction? Are there some perks you can let go of right now that you can live without for the rest of your career? Or can you get these perks some other way? Is there something else that will lead to what you want?
If you cannot make that career change right now, anything that you can do to change your existing role to enhance it or bring in more of what you’re looking for, will help you through the process of job crafting. Or you may also be able to gain more fulfillment from hobbies, a side gig, or some volunteer work.
If you’re really intentional about your career change, a thoughtful planning period and a lot of research and some careful narrative crafting of your actual experience, as well as building your network and being realistic about a potential change will bring you the most fulfillment. It’s going to bring you more purpose, and better engagement throughout the process.
I’ve been through several career changes myself, and I know you can have a really positive outcome when you put the time in that it takes to be diligent in your efforts and also think about where you really want to go. I wish you all the best in that pursuit, it can be a tough one. But, again, you can find that fulfillment throughout the future, as you are looking for what you really want, and doing the work it takes to make that change and get there.
And, ultimately, as I’ve said before, if you’re not able to make that change right now, you can consider job crafting your current role, or gaining additional fulfillment from outside activities. Thanks for being here in the Online Teaching Lounge today as we’re talking about navigating an online career change. And I wish you all the best in the next step on that journey, if that’s where you’re headed.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge Podcast. To share comments and requests for future episodes, please visit BethanieHansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Healthy Habits, Personal Growth, Podcast, Stress
This post first appeared at https://apuedge.com/gratitude-and-its-role-in-online-learning/,
Podcast with Dr. Bethanie L. Hansen, Associate Dean (Interim), School of Arts, Humanities and Education
In this episode, APU’s Dr. Bethanie Hansen delves into the many facets of gratitude and how to reach and teach online learners about gratitude.
Listen to the Episode:
Subscribe to Online Teaching Lounge
Apple Podcasts | Spotify | Google Podcasts | Stitcher | Pandora
Read the Transcript:
Bethanie Hansen: This podcast is for educators, academics, and parents, who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen. And I’ll be your guide for online teaching tips, topics, and strategies. Walk with me into the Online Teaching Lounge.
Welcome to the podcast and thank you for taking this time out of your busy day to listen. The topics in our podcast focus on online education best practices, strategies to reach and teach online learners, video and media in your online class, and work-life balance while teaching online. Today, we look squarely at gratitude.
Gratitude is a best practice, and it is also a great way to reach and teach online learners. When someone approaches us with gratitude, we feel invited into their world. Gratitude is also a key element in work-life balance, in so many ways. Today we will look at what gratitude does for us and for others, and how to express appreciation in the online world.
What Does Gratitude Do?
Gratitude is an attitude or feeling of appreciation. It can be an affective trait, which is the general characteristic of having a grateful disposition. It can also be a mood, where gratitude is generally felt throughout the day. And, it can be an emotion, which comes from receiving what others offer to us.
When we feel gratitude, we view other people or circumstances in a positive light. We appreciate an opportunity, a sacrifice made, generosity, time, kindness, gifts, and help. And this appreciation may lead us to thank others for what we experience.
Feeling gratitude can improve self-esteem, reduce stress, and enhance relationships. It can go far to promote positive effects because it consciously turns attention away from what is missing toward something that is going well. Gratitude is a healing element that inspires us to bring our energy to a relationship or situation and let go of resistance and defensiveness.
In online education, where we might often feel alone, disconnected, or distant, gratitude connects us. Gratitude might look like thanks or recognition, and it can also come through respecting others and being responsive. When others express gratitude for our actions or characteristics, we might even feel that our impact is greater than we otherwise might believe. Gratitude helps the receiver to know they are making a difference. That they matter.
When we give gratitude to others and express appreciation, we build relationships and rapport. We enhance others’ experience and let them know that they make a difference for us. Gratitude has this wonderful way of taking perspective about the daily work and routines and bringing a different perspective to everything. When gratitude comes through showing respect and being responsive, it is a habit of making connection a priority and building trust.
According to the Dali Lama, “When we feel love and kindness towards others, it not only makes others feel loved and cared for, but it helps us also to develop inner happiness and peace.”
The field of positive psychology tells us that gratitude helps people feel more positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships.
How Can We Express Appreciation in the Online World?
Feeling gratitude lifts us and improves our sense of wellbeing, and it is a feeling that invites us to share with others. You might be wondering what effective ways might be to express gratitude online, especially when you know a co-worker or a student virtually and have no other connection outside of that space.
One way to express gratitude is to say or write the words. This might be through a note or a letter. It might be through a creative expression of some kind. Another expression might be by giving a gratitude gift. Some people express gratitude with a face-to-face visit or by sincerely asking about others and listening. These are universal ways to thank others in any setting.
In the book “101 Ways to Say Thank You,” by Kelly Brown, we learn several ways to say thank you and appreciate others online. First, Brown states that e-mail is the least preferred way to send formal thank-you notes and that in today’s tech-savvy world, a handwritten note is always greatly appreciated because it makes an impact and has a lasting personal impression. I’ll start with a few tips for handwritten notes and then follow with some tips for e-mails.
First, regardless of whether you’re writing or e-mailing, send a thank-you message immediately so that you don’t forget. If someone has done you a favor or sent a gift, a thank you message should be sent within two weeks of the event or the gift. If you have received a message from the other person connected with whatever you’re grateful or appreciative of, you might set it on your desk or print it and tape it to the mirror to avoid forgetting to send the thank-you message. Another option would be to add a reminder to your electronic calendar or mobile device that will help you send the note in a prompt timeline. According to Brown, even if you offer appreciation with a phone call, a follow-up message is still important to send with your written message.
Second, write out the date. For example, if it is December 1st, you should write the whole word “December,” then the 1, a comma, and the four-digit year. After the date, write a salutation or greeting. It’s ok to begin with the word “dear” on this if you like.
Third, write the body of your thank-you message. And Brown advocates the use of glowing superlatives and energetic adjectives. These are words like amazing, extraordinary, marvelous, outstanding, and splendid. And last, write a closing. This might be something like “sincerely,” or “gratefully,” followed by your signature.
The most effective and personal way to write a handwritten thank-you note is to do it in your own handwriting. This might take a bit of practice if you’re used to typing all day in your online work and do not spend much time writing or using cursive. It might even be helpful to write a draft before putting it onto the note or onto the card you’re sending.
If you cannot send a handwritten note and plan to use e-mail, Brown tells us that this is a good method when thanking someone in casual business and casual personal communications. For example, if someone shares something online, in an e-mail, or even in the online classroom, a thank you note sent electronically works well. While this is true, I’ve received hand-written thank you notes from others with whom I work online, and I have found them to be memorable and meaningful because that person took the time to consider a note away from the computer. It made a huge impression on me.
Sending an e-mail thank-you note is simple and doesn’t have to be formatted as formally as a hand-written note. After you’re sure that you have the right e-mail address, include a few words in the subject line to let the person receiving it know what your message will be about. Then, in the body of the message, begin with a salutation like “dear,” or you could even begin with “good morning” or “good afternoon.”
In an e-mail, the body of your message can look a lot like what you might write in a handwritten, classic thank-you note. Be brief, check spelling and grammar, avoid acronyms and profanity, and end with a closure and your name, even though it’s an e-mail. If it’s less formal, emojis and GIFs might be fun to add, with exclamation marks and lots of expressive words like brilliant, excellent, generous, fabulous, surprising, unbelievable, and vibrant. It can also add depth to your e-mail when you include an image related to the appreciation and mention it in the message so the person you’re thanking doesn’t miss it.
The main idea today is the incredible power of gratitude and expressing appreciation. It can bring positivity and connection in your online work. In my own experience, I’ve received a few handwritten cards from colleagues that I’ve mostly worked with at a distance through the online university where I teach. This kind of note surprised me and made me feel seen and valued. And one single message like that lasts a long, long time.
So, who would you like to appreciate today? It could be a course developer who spent countless hours getting your online class set up just so. Or an online leader who regularly cultivates an inviting, caring culture at your institution. Perhaps there is someone you regularly work with who you have not yet had a moment to stop and appreciate. Today’s the day. Thank you for being with me for this episode of The Online Teaching Lounge, and for the part you play in our online education profession. I’m grateful for the incredible colleagues I’ve worked with over time, the students who choose this type of learning, and the amazing miracle that we are all able to connect anytime, anywhere—all over the world. And with gratitude, we at American Public University wish you all the best this coming season.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Best practices, Higher Education, Online Education Trends, Podcast, Students, Technology Tools
This content initially appeared at APUEdge.com.
Podcast with Dr. Bethanie L. Hansen, Associate Dean (Interim), School of Arts, Humanities and Education
Student engagement is a critical part of learning. In this episode, APU’s Dr. Bethanie Hansen discusses how to improve student engagement in the online classroom using available metrics and data. Learn how educators can use that information to adjust assignments to help improve student engagement.
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Bethanie Hansen: This podcast is for educators, academics, and parents, who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen. And I’ll be your guide for online teaching tips, topics, and strategies. Walk with me into the Online Teaching Lounge.
Welcome to the Online Teaching Lounge. I’m here to talk with you a little bit about student engagement in online education. The word “engagement” is commonly known when you’re in love with someone, you’re thinking about marrying them. And engagement means you’re connected; you have a goal of doing something together. It also means maybe a military encounter between two different forces.
Now, something that engages people online is sort of along those lines: We’re coming together, we’re interacting, we have plans of doing something together, and we want it to be meaningful. The online education definition of engagement isn’t really the formal agreement to get married, or just an arrangement to do something, or go somewhere at a certain time. It’s not even a battle plan. Really, engagement in online education is about the ways in which students and faculty members engage with—or interact with—the content, each other, and the ideas.
There can be student engagement with the textbook, the videos that you put in your online class. There can be student engagement with each other; so, there’s some kind of dialogue or maybe there’s even live chat happening or live video happening.
There could be student-to-faculty engagement, or faculty to student. So, we’ve got messaging, we’ve got discussion areas, we’ve got live video or live chat. All of these different things fall into the category of engagement in online education. Engagement really is kind of this buzzword that we use a lot in online education because we need some way of talking about people showing up.
In a live class, in a face-to-face setting, you can walk into the room and see people there. You can also look at the gradebook and see whether students have submitted work, what their scoring is. You can find out how often or how much the faculty member has lectured or taught in that class. And all of those would be live engagement in a face-to-face setting.
Using Metrics and Data to Assess Student Engagement
Online education is a little bit different because we can look at metrics, we can actually look at login data, we can look at the number of times people have accessed particular content. We can look at how many times, how frequently, and how substantially they have posted in that discussion forum. All of those things help us to know about the engagement in online learning.
Now, in online learning, student engagement is all about figuring out what’s working, whether people are learning, and whether they’re really being taught and transformed in that experience. There are some kinds of engagement statistics online educators should know about. And if you’re teaching online right now, these could be very interesting to take a look at. On the very basic level, something in your learning management system will track or measure the days and the length of time that your students have logged into the platform.
If they’re going to read things offline, like if they have a physical textbook, of course, you can’t track that, you don’t know exactly how much time they’re spending in that content. But you can see when they’re in the classroom, how many times they’ve clicked into the classroom, during the week, and how many minutes they have spent.
Some learning management systems will also let you know which parts of the content students have accessed. So, maybe you can see, did they open the lesson? Did they open the test? Did they go into a quiz? Did they go into the discussion? Did they reply first and then post that initial response or post the initial response and then come back? A lot of this information, as an online educator, helps you get a sense of where your students really are spending their time, and how engaged they are in the class itself.
As you look at these trends of students clicking in and spending time, you can get a sense for what’s working, what kind of content you’ve put into that class, and whether or not something might need to be modified. Or maybe there needs to be more material added or too much material.
Looking at those on a very basic level just helps you understand the quality of the course and the quality of your teaching at kind of at a basic level. Now, as students start to engage in the discussion or interact in the discussion space, reading what they’ve written, you can also see things like what they’re understanding, the degree to which they can use some of the terms in the course, you can notice those things in the discussion. And notice how they’re using the words and start to know whether or not they’re really understanding the concepts.
How as this helps you? As an online faculty member, you can look at what students have posted in that discussion and start to ask a lot of questions. You can give some additional guidance or examples. And if you really participate throughout the week and read what they’re writing, they’ll come back, and they’ll respond to you again and again.
So, it helps to notice the real time or asynchronous, somewhat real-time engagement, throughout the week and see what’s happening in that discussion and be part of it and respond to it and interact with it. This will help students engage with each other a lot more, engage with the content more, and engage with you. And they’ll even get to know you a little bit, which will help them to trust you, and feel confident turning in those assignments.
How Understanding Engagement Levels Can Help with Course Design
Now, another thing that you can do to look at engagement in an online course, is to look at the way they’re filling out their assignments and submitting them. Sometimes you’ll get a student who really is off the mark on their assignment. And then looking at that first type of engagement, just how much they’re in the course, what they’re accessing, what they’re reading, you can kind of tell, have they gone through the parts of the course where they should have learned that? Have they spent the time there?
Some students will just misinterpret instructions and some will find helpful things on the internet, and just scoop those up and translate them into their assignments without really processing them. So, it’s helpful to notice the pattern of how they participated in the class, and then what’s going on in their assignments.
Some of the engagement in assignments will give you a lot of insight about what could be altered in your course. And also, what’s working in your course. I know one of my approaches in a class was to really zero in on the academic vocabulary. So, as I was teaching the students, I teach music appreciation, so as I’m teaching them the music terms, I’m looking for the way they use those terms in that discussion. And then the feedback I’m giving them is specifically about the kind of way they’re using the terms. How they’re using them in a sentence, what they’re describing in the music, whether it’s true, whether it’s accurate, whether they’re using those terms knowingly or just kind of throwing them all into a sentence together without any examples.
So, as I look at assignments, I also look at those terms and how they’ve engaged with the concepts. Are they able to demonstrate what they know? Are they able to talk about it in an intelligent or informed way? Online student engagement can be demonstrated in a lot of different ways. There are indicators in the quality of their responses, the frequency of their responses, and their access to the course. And, also, the depth of cognitive presence that they’re demonstrating.
Whatever metrics are available for you in your learning management system, I encourage you to take a look at those and to review them and determine which of these metrics helps you to fully understand what students are actually doing in the class, and which seem related to their performance on the actual assignments and in the discussions.
Once you’ve done that, the next place you can look to see after the fact how students have engaged or how they experienced this, is in their end-of-course evaluations. That little bit of data might have some free response answers. I know in my case, I used to use end-of-course survey data to evaluate my own teaching. And sometimes students would give me suggestions about modifying an assignment, or comments about whether or not they liked particular assignments. And I would look at those scores and comments, and then look at my class and find interesting and creative ways to make modifications for future sections.
Over time, that allowed me to create a group project. And as that group project played out, session after session, I would change little things about it based on student feedback, to see them engage even more and engage better and interact with each other better. For example, their end-of-course survey comments prompted me to intentionally design the groups in certain ways.
I would choose to make sure there was someone in the group that knew something about music coming into it, so they could kind of support the others, and that there was a diversity of student voices represented. In my university, there are a lot of military students and not as many civilian students. And so, I would kind of group those accordingly. I would have a little mixture in each group so we had some diversity of thought and diversity of experiences, so they could also learn from each other.
I also tried this with random groupings. And I got a lot of feedback from students about that, too. It seemed like the intentional grouping was the way to go. So, noticing their feedback, and then looking in on how they actually participated in the group project was a really helpful way to modify what I was doing as the faculty member.
In your own work, I encourage you to look at end-of-course survey feedback if you have that available. If you don’t, get those responses and if the institution you work at does survey students, perhaps there’s someone you can ask, maybe an assessment department or a data department that can share it with you. Your end-of-course survey feedback is going to give you a lot of insight into the way students engage and also what they loved and what they learned from, and what they didn’t love and didn’t learn from in your class.
All of these different pieces of data, the logins, the performance on assessments, just the observations in the discussion space, and the way they use terminology, and also your end-of-course surveys, all of these are data points for you as a faculty member, to help you refine your teaching and understand your students even better and connect to them better.
And lastly, I want to just encourage you to add a few metacognitive questions throughout your course that help you gather even more insights from your students. One that I really like to use is just a question of “how does this apply to your life or work right now? How might it apply to your life or work in the future?” It’s a fairly generic question but it can yield a lot of insight where students can find ways to connect with their learning right now with what they’re doing today or will do in the future. That can really help students engage more fully more deeply in the content and find connections to what they want to do or are doing.
Perhaps you have some ideas about ways to enhance student engagement, ways you can look at metrics to see what it is, or ways that you might measure it. I’d love to hear from you. Stop by my website, BethanieHansen.com/request, and let us know what’s working for you, what you’ve tried, what we should add to this list of student engagement information. And I hope that you’ll try something new in terms of looking around and seeing what students are doing, and how they’re interacting. Maybe a new space you haven’t explored like a piece of data, or revisit those end-of-course surveys. Thank you for considering student engagement with me today here on the Online Teaching Lounge. I wish you all the best in your online teaching this coming week.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Best practices, Grading and Evaluation, Podcast, Teaching Online
This content initially appeared at APUEdge.com.
Podcast with Dr. Bethanie L. Hansen, Associate Dean (Interim), School of Arts, Humanities and Education
Providing students with choices in assignments can add excitement and increase student creativity. In this episode, APU’s Dr. Bethanie Hansen talks about ways teachers can add more choices in the online classroom.
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Bethanie Hansen: This podcast is for educators, academics, and parents, who know that online teaching can be challenging, but it can also be rewarding, engaging and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen. And I’ll be your guide for online teaching tips, topics, and strategies. Walk with me into the Online Teaching Lounge.
Welcome to the podcast, today. I want to talk all about choices and the choices I’d like to share with you are especially for online students. You know, when we have choices, there’s something about that that’s just tantalizing and exciting. In fact, it makes it a little bit more fun. Now, I’m going to give you a little bit of an analogy. But, before I do, I want to encourage you to open your mind and think about choices in your own online teaching.
And we’re going to introduce this with this analogy. So, I have the Fitbit app, and I wear a Fitbit wrist device that measures my steps. I’ve worn this device for many years. And for the longest time, I have weekly challenges with my sister.
I have had these challenges with my sister, oh, for at least five years, almost every single week. And we used to do this thing called the workweek hustle. You can set your Fitbit device to measure your steps every day for the five days of the workweek. And then, you’re competing against one or more other people; you can invite a whole group of people. And it’s kind of fun because every day when you upload your steps, or you sync your device, you can see where you stand compared to the other person or the other people.
As you do this, the main idea is that it’s going to encourage you to get out and be active. And being active is definitely something we as online educators need to consciously think about, because we sit around a lot. Now, that’s not the point of this story, of course, the analogy is a lot about choice.
Now, I have a choice of what kind of activities I’m going to do to win the workweek hustle. And the more I do the workweek hustle, the more I want to win it. Well, once in a while, it gets a little boring because all I’m doing is counting my steps for five days at a time. And, if I’m doing this every week, year in year out, once in a while I’m going to skip it. It might get old, it might get boring, and maybe I’m not very active that week so I don’t really want to participate.
But, introduce the premiere version of this app. So, in the premiere version, there are different kinds of challenges that make it so much more fun. When I discovered this using a trial version of the premiere version of Fitbit, I discovered that we could play bingo. Now when we’re playing bingo, we’re trying to complete a certain pattern, instead of just a certain number of steps during the week. Now we’ve got active minutes, numbers of miles and numbers of steps. And we compete using these different things.
There’s a little bit of strategy to it. It takes some critical thinking. And as I’m planning out what I’m going to do for the day to be active, I might be thinking about maybe I want to make sure I hit that two mile mark so I can check that box on my bingo sheet. Or maybe I want to spend 60 minutes or 35 minutes or whatever it is that I need to fill in on my bingo page. I have choice in terms of what I’m looking for and what I’m doing and that makes it all the more exciting.
But it gets even better. Because when I click certain squares on the bingo sheet, it gives me fun options. Like it’s going to cut one of my little tokens in half, or it’s going to give me a bonus number of steps that adds to my total, or it’s going to give me a free flip. So, I have all of these different options available when I’m playing the bingo game. Now, I want to liken this to our online students’ experience in our classes.
Our online students come into our classes knowing they’re going to learn something about the subject matter. They probably have the assumption we’re going to have some discussion forums, we’re going to have some major assignments, we’re going to have some readings. And, in general, most online classes are designed with these basic structural elements. And, of course, there are some kinds of assignments in the end that demonstrate their learning.
But what about when students are presented with a choice? There are several kinds of choices we can include in our online classes. But that element of choice takes the whole thing up a level, it becomes less mundane, less boring and less routine, and much more engaging for our students just like that premiere version of the Fitbit app makes me want to play. It makes me want to get out and be active and to be active in more creative ways, even using the strategies to win the bingo game.
Offer Discussion Choices
Our students want to have a better experience also. One of the things we can give them choice with is the discussion area. If we have a discussion area in our online class, we might offer several different choices of prompts to which they can answer and engage with the class. So maybe I have two or three different choices. And you can do this in several different ways. You can have entirely separate discussion spaces, where students can read the different prompts and only see and engage in that discussion.
Or you can have a single discussion that lists the three prompts all within that one introduction. And they just choose one for their initial posts, but they can engage on any of those topics throughout the week. I like the second option, where all of the choices are presented at once. Because then the students are more likely to engage in a variety of discussions; they’re going to get more of a picture of the subject matter. And they’re going to get a little deeper in some of those areas they care more about. We’re going to expose them to more of the topic and generate a richer cognitive discussion. I love that option of giving students choices.
And when you go to grade this, how hard is it to grade those choices? Well, if you have a fairly generic rubric that you use to grade your forum discussions, content can be a percentage of it. And then whenever the content changes, it’s not a very big deal, you’re still grading on the same type of criteria. If you don’t have a single rubric, I would encourage you to build one. That way, you’re able to always look at the discussion posts for certain types of things. Maybe 60% of it is the content. The other 40% would be peer replies, formatting, grammar, timeliness, or whatever you’re going to grade on. So, whenever you’re doing your choices with your students, think about what’s going to give them variety, in terms of what they’re most interested in.
Offer Assignment Choices
The assignment space is a second area where you might offer students an element of choice. One university where I used to teach part time, five or more years ago, this university always had choices between three different assignments. These were graduate classes, and the students were in the education degree program. And when the choices were presented, they were typically all looking to achieve the same end result, that the student would demonstrate a certain type of knowledge. But the method of demonstrating it was widely varied.
For example, in one choice, a student could write a traditional essay, informative or persuasive, about the subject matter. In another, the student could design a speech and deliver the speech and record it. And then in the third one, the student could create some kind of a Prezi, where there are slides, there’s a little narration, and there’s some movement in between. So, we’ve got totally different presentation modalities, but a very similar outcome. We’re able to measure what the student knows, and what the student can do with the information.
In terms of grading these kinds of choices, again, you could have a fairly generic rubric that has the formatting, the grammar, the structure, the citations, and all those things as different parts of your grading. And then the content itself could be either broken down into the pieces you need, or a more general category of a certain percentage. So, your grading rubric does not have to be different for each of these modalities. You could create one that works for all three of the modalities. So, modality choices are one way to give assignment options to your students, but what about completely different assignments?
Let’s think about, say, music history class, because that’s my specialty area. I’m kind of thinking about demonstrating that we have a mastery of who the composers are and what period they lived in, and what their musical genres were. As we’re thinking about these kinds of things, one thing that comes to mind that I love to do is the Knovio project. I like to have my students do a composer biography, highlight a few pieces of music that are exemplars of that composer, that would be music that a lot of people have heard maybe they’re commonly known in movies, or they’re used in a lot of popular media. And then there are some YouTube links in the slides that they’re going to include. And it’s a traditional presentation uploaded into Knovio and then narrated on video by the student. So, it’s both a slideshow and a spoken presentation.
Another thing I could do is have the student write a mini screenplay, maybe a story of a day in the life of that composer that weaves in some of these same elements to show that the student understands who this person is, and what their impact was in society and in music.
And then, a last thing could be they’re going to stage an interview. And they’re going to do this mock interview where two different people could be sitting down having the conversation, and one of them is the composer telling all about their life and capturing it on video. Now all three of these types of assignments are very different. But all three of them could be equally interesting ways to demonstrate one’s learning. These kinds of choices, just like the Fitbit bingo game, make learning so much more fun for our students.
They help our students to get creative, to think about how they could really apply the knowledge and think through what they would like to demonstrate best in that final assignment. As we create options for our students, what comes to mind for you, what kind of games or gamified situations would really light up your students, when you think about your subject matter? What kinds of demonstrated ways of knowing are common in your field?
Of course, as I’ve shared my examples, something might come to mind for you. But maybe other things would work better. For example, if you’re in a science class or something more applied, you might have an experiment students are going to carry out. Perhaps they have to go out into the community and document the adventure and their learnings throughout that experience. Maybe there’s some kind of reflection at the end and that could be one opportunity.
And perhaps there’s a choice of doing a whole different kind, maybe it’s a review of presentations other people have given in the past, or reviews of websites. Or maybe you even want them to write a Wikipedia article using all the information that’s out there about the subject, but rewriting it based on scholarly sources and actually submitting it to Wikipedia to revise an entry there.
There are so many options you could choose, all the way from the essay to the purely applied project-based learning. Offering your students choice brings excitement and zest to your online classroom. And finding a way to evaluate these with some kind of a rubric that can loosely be applied to all of the choices will make your job easier in the long run as you’re helping your students enjoy their learning. I want to encourage you today to think about offering choice and how much fun it’s going to be for your students online to try something new, and not all have to do the exact same project. I wish you all the best trying out these elements of choice either in your discussions, or your assignments or both this coming week.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Best practices, Higher Education, Podcast, Students, Teaching Online
This content initially appeared at APUEdge.com.
Podcast with Dr. Bethanie L. Hansen, Associate Dean (Interim), School of Arts, Humanities and Education
Efficiency is important, but online educators must be mindful not to sacrifice student relationships for the sake of efficiency. In this episode, APU’s Dr. Bethanie Hansen shares eight strategies to consider when working to improve your efficiency while also building relationships and connections with students.
Listen to the Episode:
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Apple Podcasts | Spotify | Google Podcasts | Stitcher | Pandora
Read the Transcript:
Bethanie Hansen: This podcast is for educators, academics, and parents, who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen. And I’ll be your guide for online teaching tips, topics, and strategies. Walk with me into the Online Teaching Lounge.
Hello, there, I’m Dr. Bethanie Hansen. And I’m here to talk with you today about a common online teaching dilemma. That is the difference between efficiency strategies and personalization in online teaching. I’ll cover that pair of topics that seem to be in opposition, and then I’ll offer eight ideas to help you streamline special student populations and strategies.
We all know that online teaching can be done anytime and anywhere. And for that reason, many people actually do take their computer just about everywhere they go. Perhaps we’ve got that laptop open while the family is watching TV for the night or hanging out together. Maybe we take it with us or use our smartphone to access the university or school app. And we probably post in discussion forums, answer questions, and meet students’ needs at all hours of the day and night. I’ve been there myself having taught online for 12 years, I have experienced that kind of feeling where it’s great to have the freedom to take your devices everywhere and really be prompt in your responses. And it certainly cuts down on the workload when you’re back in that online classroom. Who wouldn’t want that, right?
The problem is when we’re working anytime, anywhere, the other people in our life get the message that they’re no longer important to us, because while we’re with them, we’re working. Even if we’re sitting next to someone on the couch chatting and we just happen to glance at our smartphone and see a message from a student and answer it. That’s just interrupted the relationship at hand. An unanticipated outcome might be that our lives fall apart because we’re teaching anytime, anywhere or all the time and everywhere. And really, it’s about the work life balance and strategies to maintain efficiency so that we can do a great job, to meet our students needs and really help them along their path of learning without overwhelming ourselves or destroying all of the time outside the workday.
The idea that online education can kind of permeate everything we do, it makes me a big fan of efficiency strategies. I’ve also presented several sessions at conferences and university webinars at my institution about this. And in my full-time job, I have in the past led large teams of online faculty and coached many of them on efficiency strategies.
One of the tips I regularly offer is to always have at least one day of the week where you do not check your messages or go into that online classroom, because we need to refresh. That that gives us renewal, and we need the space away from the classroom.
While we need work-life balance and presence in our personal lives, there are many strategies and tools now available to help us to become more efficient in our online teaching and do things in ways that reduce the time we spend doing it. At the same time, the most important part of any kind of education is connecting with the learner himself and herself, connecting with that person that we’re teaching, and the whole group. And ensuring that those people are having a transformative experience, that they’re learning, that they’re growing, and that they’re feeling connected to us as their mentor and teacher, and really getting somewhere with their education. That flies in the face of setting limits and using efficiency because efficiency by its very nature can often use strategies that sort of depersonalize our online teaching approach.
And efficiency is all about speed and effectiveness, running through things quickly. So, I advocate efficiency strategies with relationships in mind, those relationships we have with our students who are critical. And we should not sacrifice the relationships in the name of efficiency.
When I talk about relationships with students, what I’m referring to is the connection in the classroom, but also the availability we have outside of the class. And where does that availability show up online? It can often show up in the message area of a learning management system, it can show up in your email, it can show up in a question area. It might also be that we’re picking up the phone to speak with a student or while we’re video chatting, or maybe we have an open office hour where we have the video open, whether it’s Zoom or some other platform.
So, there are a lot of ways we can connect with our students well formally and informally. The critical element is that they feel they can trust us and know who we are. They’re feeling guided by us. And we’re taking the time to actually learn what their needs and challenges are and see them as people not just names flying through the classroom.
Now, if you moved a live class online recently, you might already have a physical, face-to-face relationship with your students. Unless you have a super large class like a lecture-style class. So, if you have a small group, even up to 30 people, chances are you know who they are and you may already have that rapport. But what if you’re just teaching online for the first time, and have never met those people in person? That takes a little bit more effort.
Some of those things that we do to get to know our students in those circumstances are going to happen entirely in that online space. We might have like an icebreaker discussion or an introductory discussion during the first week, where people can share things about themselves. And we can get to know them better. In situations throughout the class, we want to look back over that discussion and remember who they are, where they’re living, what their situations are.
In a class I’m teaching right now, I made a list of my students in a notebook and added comments to help me remember their preferred names and other details that might be relevant like where they are living, whether they mentioned that they are working or serving in the military, and what they are majoring in for their degree.
And if a student comes to us with a special circumstance, like an illness, or an emergency, that’s something I would take the time to make a note of that. So, I can be more sensitive in the way that I follow up about assignments or outreach efforts.
Balancing the personal connection we make with people, and the efficiency strategies is really kind of the happy medium, the teeter totter of online teaching.
Now that we have touched on this basic area, I’m going to share a few things about working with special kinds of students or special situations. And some of this is based on my own teaching experience and expertise as an online educator, as well as my years of supervising and observing online faculty.
So, a lot of times in my previous supervisory role, I would occasionally receive a student complaint about something and through the investigation of that complaint, it might have come to light that maybe the student misunderstood, or the faculty member was not clear, or something happened in between. It regularly seemed like a lot of those things could be alleviated with a proactive approach to meet people where they’re at, recognizing that not all students are at the same stage of life or readiness for the online class. In fact, there are eight special situations that might each require a different type of response in order to more effectively work with the student in a positive relationship and also manage your educator’s efficiency strategies, these range from special student populations to teacher practices.
The eight areas I’ll mention today include:
- Adult learners
- Students with disabling conditions
- Communication plans
- Reaching out to missing students
- Guide students with time and task management
- Notice students new to the subject matter
- Plan ahead to accommodate potential interruptions
- Expect challenges and misunderstandings
1. Adult Learners
Adult learners are actually a lot different than younger students. When we have a population of say, 18- to 20-something-year-old students that we would call our traditional students, these people typically come right out of high school and go to college, or they might come just within a few years. They’re fairly young. And often they’re already in the mindset for learning. So, they know what to expect about schooling because they’ve recently been involved in school. And maybe they’ve even prepared for college and set a goal to get there. Now, of course, that’s not everyone, but that’s kind of a general understanding.
An adult learners, in contrast, are 25 and up. But we find that like the average is usually in the mid-30s and older. The university where I teach, we do have a large population of adult learners. So, I have a lot of experience with the stories they bring and the ways they learn and also their chief concerns, when they have concerns, about teaching and learning in the online classroom.
To help adult student online learners, first, I would make a screencast to walk through all of the critical parts of the classroom before the first day. There are a lot of free apps out there, such as Screencastify and Loom. Both of these have free options and are worth exploring to help you record classroom video walkthroughs and to show students where discussions will be held, where announcements might be, where assignments can be found, and the main way to contact you. All students really want to know how to contact you and what they need to turn in for credit and for a grade, not only adult learners. But creating a video guide is especially helpful for this group.
Another thing I suggest throughout all the classes you teach, if you do have adult learners in your classroom, is to provide step-by-step instructions for everything, so they understand exactly what the process is going to be as well as the purpose of the assignment. Explaining the learning goals and objectives and how the assignment will meet their own goals is important because adults want to know the value of every activity. They really don’t want to do anything that would be considered busy work or work without a clear purpose. It is a waste of time for them and to make it meaningful and to get their buy-in, all you need to do is tell them what it’s for and what it’s all about. It’s really that simple. So, helping them out by seeing their needs and giving them those step-by-step instructions and video guides will go a long way towards helping adult learners.
2. Students with Disabling Conditions
Students who have disabling conditions or need accommodations vary in their needs, and some students will come to you with accommodation requests from a Disability Compliance Office. Or maybe a student will just tell you they need something broken down into steps, they need an example, they need additional help. But either way, you will have students who might need this kind of help because either the student will tell you or a disability office representative will tell you.
One way to help them is to get to know them and what their needs actually are. Another way to help a student with a disability is to observe the way they’re participating in learning activities and the way they show up in your classroom. Do they log in every day? Do they participate in dialogue? Do they post close to the end of the week? Do they seem like they need a little additional time with things? The more observant you are about all of your students, the more you can connect with them and help them. And students with disabilities especially need your help because you’re the first point of contact and noticing what kind of help they might benefit from. And, also, they’re expecting you to be kind, kind and alert to their needs especially if they’ve communicated those things. So definitely work to be aware and observant.
Anyone who does have a clear need for accommodations of some kind will benefit from your regular outreach and your follow ups. It’s not only going to help them academically, but it’s going to make a huge difference in their lives, as knowing you’re a person who cares about their wellbeing and cares about their learning. We all need that, don’t we? And then lastly, if there is a disability plan given to you, no matter what age level or grade, it is very important to follow that disability plan. It’s critical and can actually be a legal compliance issue.
3. Communication Plans
Communication is a third area when you’re trying to assist students who might need additional help in your online classes and get that personal connection so that efficiency strategies can work and not distance you from your students. Communication plans help you connect students to anything out there that’s going to help them be part of a community, and to give them support services, like tutoring and writing labs if they exist. If they don’t exist, there are a lot of things you might find on the internet you can refer them to. And it’s definitely worth your time to communicate those out. Now is a great time to think about different kinds of tools and things that students can benefit from and communicate those things to your students.
Another communication consideration is to provide coaching-style comments, in your announcements, in your messages, and in your feedback on assignments and other things. Every time you communicate with students, communicating with them as a coach will remind you to include tips on how to be a great student, how to plan ahead for the next assignment, how your students can check in with you about how they’re doing in the class, how to prepare for whatever they’re going to do with this knowledge, and many other topics.
Coaching type of behaviors can include addressing things we consider soft skills, whether it’s communication habits in the discussion area, or it could be professional skills like time management and how to format assignments for professionalism. But all these kinds of things you share with students will help them in life and work and definitely in your class. If you can share them in an encouraging way, it goes a long way. If it’s just critiquing and feedback, it kind of misses the mark. So, tone is very important in the way we communicate to all of our students and especially when they need our help.
4. Reach Out to Missing Students
A fourth thing to think about when assisting students online, is missing students. It’s a best practice to contact everyone individually during the first week of your online time together. If you’ve just recently moved a class online, and you haven’t had a chance to check in with everyone, now would be a great time to do that. If your class started out online, hopefully that happened during the first week of class. I know a lot of folks who would like to use the first week for an academic assignment and an academic topic in the discussion area. If you do that, you still might add something separate that allows people just to socialize, to get to know each other and share a little bit of something so that they feel kind of special and actually look forward to being with others in the class. Finding a way to connect everyone builds the community feeling and it sets the tone for the rest of your class.
After week one, some students may slack in their participation or disappear from your online class with their name still showing up on the roster. Another best practice is to reach out by email, message, or telephone to contact students if they disengage in the class. So, after the first week is the best time to begin looking for abnormal participation or missing students because online a lot of time can pass before we might otherwise notice a disengaged student or reach out. And when the student stops participating, they might feel like they are quickly falling so far behind, they lose hope about being able to catch up or complete the class. Any time you start seeing people disengage in a class online, that’s a critical time to reach out, whether it’s a message or a phone call. And this contact can make all the difference. And at lots of schools, there is an advisor somewhere to whom we can also forward that student’s details to ask for some backup, some support.
I’m currently teaching an online course that is in week 3 of the class. And it’s my habit to write down students’ names and a few notes that help me remember their unique situations. Along with that, I’ll write down whether I connected with each student during the week to be sure that every two or three weeks I’ve had a substantial connection, replied to their discussions, or had some other method of engaging. And in my current class, I noticed one student did not participate in the week 2 discussion. At the beginning of week 3, I sent her a note to tell her that I missed her in the discussion and ask if she needed help. Within a day, she replied with an explanation of some unexpected things that kept her from class and she committed to be more involved. And she did a very nice job of participating in the third week. I’m not sure what her participation might have been like without the outreach, but I feel good about helping her reengage and believe that the contact made a difference.
5. Guide Students with Time and Task Management
Another thing that we can do to help our online students in a personal way, while we’re coaching them and helping them, especially if they are new to online learning, is we can help them with their time and task management. Time management has to do with how students are regularly entering the online classroom, completing their learning activities, and managing their discussions and other assignments.
And task management is how students break down the things they need to do to get them done. An example of this might be when you have to read 100 pages, you might have to break it down over two or three days if you don’t sit well and read for hours. If you’re going to do a big assignment, you might have to break that task down and work on a draft, and then an outline, and then write the entire assignment. We can go a long way working with our online students in managing time and tasks.
In this area, I would suggest that you give a sample work plan in weekly announcements so that your students kind of know what to expect. At one institution where I was a part-time faculty member, I used to give them Monday through Friday outlines. On Monday, I suggest that you read this and take this quiz; on Tuesday, I suggest that you do this; by Wednesday, I suggest you post in your discussion forum and take the second quiz. And everything’s due by Friday. But I would give these suggested days to kind of break it down for them.
And I had a lot of students thank me and tell me that they really appreciated that kind of support and suggestions because they weren’t necessarily good planners. And it was very helpful to see how it could look. Other students didn’t need it and probably disregarded it and did it their own way and that’s okay too. But giving that kind of help for time, and task management is definitely a real benefit to help all types of students succeed.
6. Notice Students New to the Subject Matter
We also have, whatever the subject matter, students newer to the subject area and how they might struggle on the class. In my subject, music appreciation, I provide students who have absolutely no music background or experience with additional links and video guides to help them better understand terms like tempo, melody, and harmony. And in your subject matter, whatever it is you’re teaching, there are going to be folks that are familiar with the subject matter or very good at it. And there are always going to be people who are either anxiety riddled about what they’re going to learn, or they just are inexperienced in that subject matter. So, whatever it is, provide ample resources to define, illustrate, explain, and teach basic concepts in that academic discipline. In my case, I would give a lot of music examples to find the music terms and kind of give some idea of how to use and apply them.
Another way to help students who struggle more with the subject area would be to provide live lecture opportunities. These could either be replacements for the week’s discussion, whether you give them the grade for being at the live lecture, and don’t have the requirement for the discussion or make the discussion optional for those who can’t attend the live lecture. Or you could do the live lecture and record it so that everyone who can’t attend can still get the information.
If you do a live lecture, then you can explain further on the fly. And you can give a lot more detail that people are going to appreciate later. And they can rewind and rewatch that. Most video systems now create transcripts for your live lecture, like Kaltura, YouTube, and others. And you can always turn on a dictation program on a smartphone while you’re doing your live lecture and it will take some dictation as well. I encourage you to explore live lectures. They really don’t always work well as mandatory measures, especially when people live in multiple time zones. But they can be a great way to support what you’re doing and to give additional help to those who are interested.
7. Plan Ahead to Accommodate Potential Interruptions
During the COVID-19 pandemic, some of the students I taught were first responders, and so I expected that they might be intermittent with their participation and they might need extra time at the end of the class to finish. There might be interruptions where they’re not able to show up the way they would normally. But there are also other things, like there could be food or financial insecurity. A student might be a young person, if you’re teaching a lower grade group, they might just need a lot more help and be dependent on their parent or the others at home for their technology or for the time to get things done.
Many adult learners work while taking classes or may have unpredictable schedules. There are so many ways that things interrupt a typical online learner’s life. So, if possible, be flexible with your online learners, it doesn’t mean that you never have a late penalty and it doesn’t mean that you just let students do whatever. You can have guidelines and policies in the classroom and need to support academic rigor. But the more you can work with special situations, the more they’re going to learn that you’re human. And they’re going to get much more out of that experience with you. So, maintain some flexibility with students who have emergencies. And if needed, refer students out to their advisor, the counselor at the school you’re working with, or support services like the chaplain or advising or disability services, whatever seems appropriate and fits your situation.
8. Expect Challenges and Misunderstandings
And lastly, this should come as no surprise, but in any situation, there are going to be people who misunderstand us or take issue with what we’re doing. And I call those challenging students. So, a challenging student is someone who, in the teacher’s perspective, presents as being either argumentative or difficult, or maybe even hostile. And in my former role, as a faculty director, I saw students occasionally appear to be challenging. Based on my experience, the first thing a challenging student wants is to be heard and understood. Even if the message is coming across in a way that seems inappropriate. If we can focus on what they’re trying to say, before we address the hostility, then we can get somewhere because we’re seeing the student as a human being, and they know it. And we might learn something very helpful that de-escalates the entire situation.
Most of the time, I found that the student was very upset mainly due to one misunderstanding that continued over time and was never cleared up. When we focus only on the behavior, it’s very hard to turn that around and difficult to have a productive conversation. And it’s also difficult to make any changes. So even though it seems contradictory to what our instincts might tell us, I would suggest looking for the message first, worrying about the behavior second, unless it’s overly threatening. And then there might be other choices that need to happen.
I always recommend reaching out privately to a challenging student and not shaming them in a public discussion in an online forum form by calling them out in front of others, but actually sending like a private message, or just picking up the phone. And also model really professional and authentic responses and behavior. I see this kind of urge that online educators sometimes have when we feel threatened by someone’s hostility or disagreement or even just challenging a grade, it can be really easy for us to pull back and go in our box and get defensive. And then we’re no longer modeling what we want the student to be doing to us. So, it’s critical to not step back into that box and not get closed off. But really be open to still seeing the student as a human and really meeting them on that level so they can be heard.
And then consider your response before you send an email. Because especially if a student’s being very challenging, it can be difficult to think clearly. And something we might say that we think is coming across clearly actually could sound quite hostile from us. As you work with students who appear challenging, it’s also a good idea to involve your dean, principal, director, or whoever your manager or supervisor is, to seek support and advice. You have very likely a whole team of colleagues out there that you can reach out to. And if you don’t, and you want encouragement with what you’re doing, feel free to send me a quick email. You can reach me on my website at BethanieHansen.com and I’m happy to hear from you.
As we close out today’s podcast, remember that we don’t have to sacrifice connection and relationships for efficiency in our online teaching, and both efficiency and connection matter. When we plan ahead, what our strategies will be, we become much more efficient without losing sight of those we are teaching. And taking the time to get to know our students in the first week will help us carry that into the entire class. I thank you for being here today and I hope that you will share this podcast with your colleagues who teach online. We want to continue supporting online educators in their work and can’t do that without your help in sharing the podcast.
Take some time to subscribe for regular updates as our episodes come out each Wednesday. In the coming week, I wish you all the best in balancing efficiency and personalization in working with your students to ensure their needs are met and you are connecting with them on a personal level. I know it’s going to bring greater meaning and depth to what you’re doing in the online format and help you find more satisfaction connecting with those people you’re teaching. Best wishes in your online teaching this coming week!
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Career, Higher Education, Leadership, Podcast, Professional Development
This content first appeared at APUEdge.com.
Podcast with Dr. Bethanie L. Hansen, Associate Dean (Interim), School of Arts, Humanities and Education
Part of learning and stretching is sharing your knowledge with others. In this episode, APU’s Dr. Bethanie Hansen discusses the benefits of presenting at a professional conference. Learn tips on selecting an engaging topic, writing a conference proposal as well as what mistakes to avoid.
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Bethanie Hansen: This podcast is for educators, academics and parents, who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen. And I’ll be your guide for online teaching tips, topics and strategies. Walk with me into the Online Teaching Lounge.
Welcome to the Online Teaching Lounge today, I’m Bethanie Hansen. And I want to talk with you about how to write a conference proposal. As an online educator, you may be thinking, you need some professional development, and it’s a great idea to go to a conference. There are so many kinds of conferences you could attend. If there’s one locally in your area, it’s especially good to set aside the time and go attend that conference: Low cost, local area, fast access.
But something across the country or across the state, that’s a different story altogether. Now we’re talking about spending money to attend that conference. And it’s a lot easier to justify spending that money if you’re also going to be presenting at that conference. Or, if your institution is considering sponsoring you, chances are the only way they’re going to do that is if you are presenting at the conference. So how do you write a conference proposal?
Well, before we talk about that, I just want to dive into how we can tap into your genius about what you might present at a conference. First, I’ll tell you a little story about myself.
I used to go to professional development conferences as a band director in California. I would go to the State Music Educator National Conference conventions that were for the state of California. These would rotate between Sacramento and San Diego or Los Angeles, every other year. As I went to these, and I noticed others presenting on topics of interest to me, one day, I realized I had that same knowledge. A woman stood up there and shared some exercises that she used with her band and she taught us all how to use them and talked around them.
And I thought to myself, I could be the person presenting this workshop, I know that same stuff. And suddenly it dawned on me, not everybody knows what I know. And, just like me, not everybody knows what you know, either. And so, in my next step, I wrote up a proposal about what was most important to me as a band director. And, as a band director, and still, as an educator today, the very most important thing to me was recruiting and retention.
Recruiting is a whole process of giving awareness to other people, helping them to notice you notice your band program and get interested in joining it in the future. And then there’s those actions about having them join your band this year. And, all of the steps that have to do with that like getting a band instrument, convincing your parents that you should be in the band, figuring out how you’re going to get started. And all of those things that are part of joining the band, the very first year you’re thinking about it.
There’s also the recruiting at different ages. So, if your school district’s band program starts in sixth grade, maybe in seventh grade, someone has moved in from somewhere else, and they didn’t have that chance, and they still want to join band. So, there’s several different processes to recruiting. There’s even high-school level recruiting, where you might be recruiting people to twirl a flag in your marching band, or play cymbals in your percussion section, or even be a beginner on a band instrument. So, there’s a lot of levels to this and I had experience and passion for all of that.
So, I wrote that proposal. And I drafted it up for that State California conference.
And the other half is retention. Once you recruit kids into your program, or students into any class, you have to help them want to stay there. There’s this whole idea that band directors used to have all over the place where they just assumed kids would stay because band is worth doing all by itself, right? Well, that’s not the case. In fact, when kids join your band, you have to work just as hard to keep them there, as you do to get them there in the first place.
There is so much that competes for your students’ time when you’re a band director. You have to really work with them on balancing all those activities they might be in, what if they’re in sports and band at the same time or different clubs, like debate or going on field trips for academic decathlon? There’s just so much. So that topic of recruiting and retention, it’s kind of two different things that goes nicely together. And that’s what I decided I wanted to present on at a conference. So, I wrote up my proposal and I submitted it. And it was accepted. And it was my very first time presenting at a professional conference.
So, I prepared, I made my PowerPoint slides, created a packet of handouts. And I went to this conference. And this session was in a huge theater. And it was full, totally full of about 200 people. I was amazed at how many people came to that conference session that I presented. I ran out of handouts, I had to give them email copies later. But it was a huge success for me, the very first time out.
Other conferences I have presented at have had varying degrees of interest and attention. I have sometimes presented a session to five people, sometimes 35. So, even when you’re accepted to present at a conference, you can never really know exactly what you’re going to get in terms of who shows up, and what you need to deliver it with success. But what you can assume is that someone will want to hear it, even if it’s just one or two people. So, writing that proposal, I suggest thinking about number one, what you know about.
Determine Your Area of Interest to Present On
What is your area of expertise in your academic discipline? What subject matter do you really want to share something about? It could be a teaching strategy, or like my example of recruiting for band directors, it could be a problem-solving strategy. It could be some kind of community-building, like how you could use labs in your virtual science class. It could be some kind of a networking idea, how you’re going to collaborate with other teachers. And maybe you’re going to present a model of how to do that. There are so many ideas of things you are good at, that you could potentially share at a conference.
If you’re not really sure what would be appropriate for a conference, I suggest looking up the website for a conference you might consider attending and looking at last year’s topics. Many of the websites out there for conferences have a list of the topics and the titles of the presentations for the last several years. These can give you a good idea of what might be interesting to conference attendees, or what might suit the audience, generally.
One example for the online teaching space is the Online Learning Consortium. They have two conferences a year one is in the spring, and it’s called OLC Innovate. And when is in the fall, it’s called OLC Accelerate. And as of right now, at the time of this recording, they have a virtual and a live option. So, even if you could not travel to attend that conference, you could still present, even if it’s virtually.
Tips to Writing a Successful Proposal
So, as you think about the topic, there are some tips to help you get this written well and have a greater chance that your proposal will be accepted. The first one is of course to have a suitable topic, the best way to have a suitable topic for a conference, once you’ve decided on your area of interest, whether it’s a subject matter or a strategy, the best way is to think about the tracks and the topics that conference is requesting.
In the case of the OLC Accelerate conference, there are certain tracks and they are all aimed at different audiences. I’ll just give you an example of what these tracks might be, so you have an idea of the type of variety that conferences can have.
The track descriptions for OCLC Accelerate are:
- access, equity, and open education
- blended learning strategy and practice
- engaged in effective teaching and learning
- instructional design
- leadership and institutional strategy
- research, evaluation and learning analytics
- student support and success
- technology and future trends
And often there will be some big ideas that have lots of sessions connected to them. And if you can propose something to a less-popular area, where what I mean to say is where there are likely to be fewer proposals, but there is still interest in the audience that even increases your chances of getting accepted more.
So, one example would be that a lot of people at that particular conference, propose things in the category of engaged and effective teaching and learning. After all, most things we’re going to think about in online education are about the teaching and learning, right? Now, if you have something specific about the way you set up the classroom, or a method of the instructional design itself, it makes a lot more sense to tailor it to that instructional design topic, where there are fewer proposals. So, yours will be stand out and it gives you a greater likelihood of being accepted.
Now, in terms of your audience, you want to think about the types of audiences that typically attend those conferences. So, in this situation, where I mentioned one in particular, which is OLC Accelerate, the audiences range from K-12, educators, higher ed educators, to the tech people who designed the classroom itself, you might have instructional designers, tech support, all kinds of people who are really good at focusing on the way the classroom is set up.
There’s a whole audience that is interested in alternative or accessibility strategies. So, if you have a really good handle on universal design for learning, or accommodation strategies for diverse learners, then you could tailor your proposal to that angle. If you are in leadership, or you think your idea is great for an institutional-level strategy, or the leadership team over an organization, then you might tailor your presentation to that. And, if you really want to stretch, you could have a topic that you tailor one way for the leadership group, and a totally different way for the instructional design group and that would give you two different proposals.
Determine the Type of Presentation to Create
Now, as you’re fleshing out your topic, you also want to think about what kind of presentation it’s going to be. And those kinds of presentations vary, there are the virtual poster sessions where you create some slides, they play automatically, and a person watches it like a mini-web presentation. There’s also the education session, which is like your typical lecture style presentation. There are short workshops that are hands on where you expect people to bring a device and play along with you. There are gamified sessions. And there are larger workshops, which would be 90 minutes to 2 hours in length. So, if your topic takes more than just that 45-minute window, maybe it has a Part A and Part B or something that builds on that initial stuff, then you’re going to propose it as a larger workshop.
Proposal Writing Tips
As you write up your proposal, some interesting things that stand out are to have a creative title that conveys exactly what it’s about; to have an abstract that tells participants what they would walk away with if they attended this session. And then in the deeper part of your proposal, where you really flesh out what it’s about, what you will do, and how you will engage the audience that comes to be part of this presentation, two helpful tips seem to work all the time.
One is to use references. Support your approach with some scholarly research and some sources that do support your idea. This adds credibility to what you’re submitting.
And second, detail exactly what participants will leave with at the end of the session. Is it an idea? Is it curiosity? Is it a handout? Is it a template? Whatever it is, your participants will be able to leave with, make it very clear, explain it. And, if appropriate during the proposal process, even include a copy.
Most proposals are intended to be entirely anonymous, and you would need to leave your name off of them. You should not mention your school or your institution. And you want to look over these to make sure they are grammatically correct and well written. I know that seems to go without saying, but I’ve been a reviewer for conference proposals myself for many years now. And, every once in a while, I’ll see one where the person just forgot to use spellcheck and forgot to use the right punctuation, like maybe they dictated it and didn’t check it afterwards. So, be sure to check those things because at the very least, you want it to look and sound professional when you submit it.
And then submit it before the deadline, turn everything in that you need to do and then you wait and you’ll hear back at whatever time they tell you you’ll hear back. I always put that date on my calendar so I can check and find out whether something has been accepted. And the more you practice it this, the more likely you are to get presentations accepted to present at conferences.
Then your next steps would be to plan the presentation around your audience so they definitely get out of it what do you say they’re going to get out of it. One of the biggest mistakes is to prepare a proposal, get accepted, show up, and then present on something different than what you said you were going to present. I’ve sat through presentations like that myself, and perhaps you have also, where we’re sitting there thinking we’re going to learn something, and we never get that out of that session. And it seems to be a huge disappointment. Like, why did we sit through that if we were not going to get what we came for? So, addressing the topics that you say you’re going to address is a really important part of this when you come full circle and actually give the presentation.
The bottom line of all of this is that you have a lot of expertise, you know a lot, and you have areas that you can share with other people who are just learning. It’s time to get up and present those things and share them with your professional community. I want to encourage you to do that. And if you’re listening to this around the time of the recording where this podcast is produced, there are proposals right now being accepted for the OLC Innovate conference coming up in the Spring of 2023. And I would encourage you to submit a proposal to that, and stretch, figure out what you can share with the online community.
And if you’re listening to this later, after the initial publication, you can just check the OLC’s website to see when the next conference is coming and when the next set of proposals will be accepted. I want to encourage you to grow and stretch and share because that’s what helps us to stay motivated and keep learning ourselves. I wish you all the best in writing up your proposal and submitting it this coming month or even this coming week.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Best practices, Higher Education, Online Education Trends, Podcast, Students, Teaching Online
This content first appeared on APUEdge.edu.
Podcast with Dr. Bethanie L. Hansen, Professor, School of Arts, Humanities and Education
Many teachers, especially those who are new to online teaching, struggle to figure out how to connect with students. In this episode, APU’s Dr. Bethanie Hansen shares ways to establish a relationship and rapport with online students.
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Read the Transcript:
Bethanie Hansen: This podcast is for educators, academics, and parents, who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen. And I’ll be your guide for online teaching tips, topics, and strategies. Walk with me into the Online Teaching Lounge.
Every time I start to teach a new class, I remember the students I’m about to meet may not know anything about the subject matter, and they might not know me either. I probably have not met them yet, and I will need to get to know them quickly as we all get into the online classroom space. There might be many other things I want to think about as an online educator starting to teach a new online class, and maybe you have a long list of things you think about, too.
In my experience, I should pay attention to those thoughts I’m having before the first day of class and take action in the most important areas. That will make all the difference. In today’s episode, I’m going to walk you through key areas to address before you start teaching your next online class, and the number one most important thing to set the tone for the entire course session. You may be thinking, “It’s just an online class. What could there be to worry about?” And you would be right, you don’t need to worry. With attention to these key areas and the number one most important thing to address, you can have a wonderful online class. Pretty exciting, right?
Let’s get started with some of the questions I hear most often from online educators.
- What do my students already know about the platform, and how am I going to help them find their way around the class?
- How do I get to know students online?
- What is the best way to contact my students so I know they are getting my messages and announcements?
- How do I get my students help when their technology isn’t working, or when parts of the course aren’t working for them?
- What am I supposed to do when my technology isn’t working for me? I don’t want to look bad in front of my students, but I know I don’t know everything about the technology either.
- How do I help students get excited about this class if I didn’t write the course, and it’s not exactly organized how I would have created it, if it were up to me? After all, what should I do to try to get excited myself about the class?
- If I get it all wrong and just don’t know how to teach online very well, what is the most important thing I should pay attention to?
These seven big questions land into three different areas, and I’ll walk you through these one at a time.
Focus on Communications in the Online Class
First, there are key elements to include in your initial communications, and those communications can include a welcome message sent before the first day of class, a course announcement published on or before the first day of class, and your introduction provided in the online classroom. These communications will focus on answering four of the important questions I hear most often from online educators.
That first question was, “What do my students already know about the platform, and how am I going to help them find their way around the class?” I like to assume that my class is always the very first course they are taking at my university. This way, I provide the kind of guidance a new student really needs. The experienced students can skip past these items, by including them I guide the new student into a successful start.
If my class really is the first one they are taking, it’s common for this student to know very little about the platform and nothing about how to get around the online classroom. I solve this by giving them a video walk-through of the space. This can be done with Screencastify, Loom, Kaltura, Camtasia, or any other video-making app. I have a few earlier episodes of this podcast that focus on making videos in detail, and I encourage you to take a look if you’re interested in more details on how to do it.
My walk-through video is going to be narrated by my own voice to start the relationship with my student, and I’ll show them where to click for the syllabus, the lessons, the discussions, the assignments, and everything else. I’ll usually end this walk-through by showing them exactly where to go to start their first bits of work in this class.
Some schools and universities have their own orientation videos to the platform, in which someone more generically guides the student through the online classroom space. If you have access to one of these and are short on time, you may be able to link to this or embed it into your classroom to save time. If you choose this option, I suggest putting a copy into your welcome message and your first course announcement, and then emailing both of these to your students for the special needs of newer students. After all, if they are less familiar with the platform, they are not going to know where to find the walk-through video if it’s hidden in the classroom.
While we are still talking about those initial communications, I’ll point out that the welcome message greeting your students before the first day of class is one key element for a great start. And, the first week’s course announcement is another key element. Both of these should include details about what students can expect, how to get started in the class, and how to contact you when they need your help. And, in both of these areas, you can find out how you can best contact your students to know if they are getting your messages and announcements. All you need to do is ask them to email you a short message to let you know they received that first communication, so that you know it’s a good way to reach them. And, of course, you’re going to have to follow up with those who don’t connect with you and keep trying different methods until you get it right.
Before your class begins, you have a little more time to find out who to contact about technology problems your students will have, and those technology problems you might have during the course. You can contact the classroom support department, or a help desk, or if you’re really not sure, the faculty HR department to find out who to contact. Believe me, you will need these contact phone numbers and links before that class starts because once class is in progress, you won’t have as much time to try to find out who to contact. You can share the tech department contact information with students in that welcome message and the first announcement, to put them at ease and get them focused help. This is time well spent. Trust me on this one.
One additional tip I have for you is to build relationships with colleagues and supervisors in your institution. You might not know everything about the technology and can get some great ideas from these people who are in the same boat with you. It’s always better to get the help you need to make technology work for you, so you can continue to be effective with students and focus on relationships with them, rather than learning the technology. And if you are still learning, don’t be afraid to tell your students just that. That you are still learning a few things in the online space, so you know how they feel being in learning mode—you’re right there with them. Owning this helps you encourage and connect with students, instead of making excuses and feeling like it’s totally out of control.
Ways to Get to Know Students
The second question online faculty ask is, “How do I get to know students online?” If you’re very experienced teaching face to face, it might seem like online classes couldn’t possibly bring you the same relationships and connections you might get when you’re in the same room with your students. But with some creativity, you can. Answering the question means that you’re going to think about the type of activity you might use to build rapport and relationships. And, you will also consider what kind of technology will make that happen for you. Will it be live, synchronous video meetings? Asynchronous video clips posted in the discussion space? Images each person posts, with some written introductions?
A basic way to get to know students is to think about what you really want to know, and then ask. And be sure to share it about yourself, too. I’ll give you an example of this. When I’m teaching music appreciation online, I like to know about students who have heard traditional music in other parts of the world. In my own introduction, I’ll tell them that I went to Brazil for a music teacher conference and describe some of the instruments I saw and heard. And I tell them that when I went to that same conference a few years later in Scotland, I saw informal groups of people in local pubs playing instruments and singing together. And I also saw a man in a Scottish traditional kilt standing in the center of town playing the bagpipes. And this man had a fancy attachment on the top of the pipes that made fire come out of them.
After sharing these examples, I ask them whether they have traveled, and if so, what kinds of music they might have noticed in other parts of the world. In the process of talking about the music, students who are musicians will usually share that information, tell us what they like to sing or what they like to perform, and what instruments they play. And some will even share sound clips or videos of themselves creating music. This is the beginning of getting to know my students in the online space, and we’re going to keep building on that each week in our discussion. Ultimately, to get to know your students, we have to be willing to share who we are as human beings, and invite them to share a little that brings them into the class and helps us see them as human beings, too.
When I get to know online students and bring in details about the subject we are going to study in the course, this can generate some excitement for the class. I know, it’s sometimes very difficult to get excited as the teacher if you didn’t write the class and you’re teaching what we call a standardized online course. But you can bring in those things that do excite you about the topics and the subject matter itself, and weave them into your weekly approach to that class, even if the structure of the class and the main content cannot be changed. By finding ways to relate to what you’re teaching, you will have a better chance of getting students excited about that class. And this will build positive momentum to help you keep going each week, and to help your students want to complete that course successfully.
I’ve shared some ideas here around getting ready and jumping into the first week of class, and about guiding your students around the course. And, I’ve also touched on some ideas to help you get relationships going with your students and with a course you didn’t create. In the end, some of you listening might be thinking, “If I get it all wrong and just don’t know how to teach online very well, what is the most important thing I should pay attention to?”
The answer is that the most important thing isn’t a thing at all. It’s the people on the other end of the screen. Your students are all there for a reason, and they all have their own, individual needs and challenges while they are in your class. They need support, encouragement, and above all, understanding. When you’re struggling to get through to them, remember that they are human beings who want to be successful, and they need you. Even if you have no strategies for communication plans, and you don’t know exactly what the best ways to reach your students are, if you stay in touch with empathy for your students and really want to help them, you will do well in all of your efforts. You don’t have to get everything right, and you don’t have to be perfect. But there is no replacement for caring about your students and being kind in your approach.
As you focus on the people you’re working with, this will invite you to sometimes be more flexible with them, or give them a few more resources to guide them. And maybe it will mean that you pick up the phone and try to reassure them when you’ve noticed that they didn’t log into the class at all this week.
Whatever you feel inspired to do in your care for your students, acting on those ideas will make you an excellent online educator. It will also help you enjoy teaching. Because the focus isn’t going to be about you and whether or not you’re doing it right. The focus will be on your students, and how you can guide, support, and love them. And as you prepare to teach your new online class, getting to know and caring about your students really is the most important thing.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Career, Energy, Healthy Habits, Higher Education, Life, Personal Growth, Podcast, Teaching Online, Time Management, Time Managment
This content first appeared on APUEdge.com.
Podcast with Dr. Bethanie L. Hansen, Professor, School of Arts, Humanities and Education
Teaching online can be time consuming and seep into instructors’ personal time. In this episode, APU’s Dr. Bethanie Hansen provides insight into how to plan a strong work routine. Learn about the importance of surveying your workload ahead of time, writing it down and tracking it, and reflecting and adapting to improve your time management.
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Bethanie Hansen: This podcast is for educators, academics, and parents, who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen. And I’ll be your guide for online teaching tips, topics, and strategies. Walk with me into the Online Teaching Lounge.
Thank you for joining me here today on the Online Teaching Lounge podcast. I’m very excited to share with you some ideas to help you plan your online teaching routine. If you’ve taught online before, you already know this can expand to fill every inch of available time. It can become something that takes more and more time all the time, because there is so much more we can do when we’re working online.
The other reason this can expand to fill all of our space is that when we teach online, many times we succumb to interruptions and diversions and other courses of action. So, we might be in the middle of writing discussion responses to our students when a child comes in and wants our attention. So, we’ll get up and go attend to that. And then a lot of time has passed. And when we get back in the room to do more of our online teaching, we’ve lost our train of thought. We have to back up and get started all over again. Examples like this, and many others, are very much reality for all of us who teach online.
Even though my children are fully grown, and they’re not going to walk into the room and ask for my attention while I’m teaching, I do know exactly what it’s like because I’ve been there. And in my experience, planning ahead and sticking to that plan can help everyone function better while you’re an online educator, and expect when you’ll be free, and spend time with you later.
So, today, I’m going to share three tips with you for some good planning of your routine when you’re teaching and working online. And those are to survey ahead of time, write it down, and reflect and adapt, no matter what.
Survey Your Activities and Needs
So, we start out with surveying, and surveying is simply looking ahead to see what our tasks are going to be and how long they’re going to take. I know, we don’t always know exactly how much time it’s going to take. But we can give it our best guesstimate.
For example, if we’re going to grade papers, and we have some kind of estimate about how long it takes to grade an essay, then we can look at how many papers we could logically expect to grade that week and divide it up over how much time. And pretty soon, we know exactly how much time we need to spend.
Perhaps we’re going to plan ahead to do it all in one day. Or we’re going to break it up to do over several days. But it involves surveying and looking ahead in a way that I’ve heard of called pragmatic prospection. I know, that’s a little bit of a mouthful. But pragmatic prospection is about being practical. And looking ahead.
The pragmatic part is, “What’s it really going to look like?” Am I really going to read a lot of messages from students? Am I going to answer a lot of questions? Will I need to make some kind of asset, like a video or a handout to post in my class? Will I have a lot of things to grade? How much do I expect to engage in that discussion?
And as I’m looking pragmatically about the realities of my particular online course, I’m also looking ahead. That’s the prospection part. I’m thinking, “What do I want that to look like?”
What does the quality of my comment need to be? What do I really want to invest for it to be good quality, but not take up more and more and more time? So, as you’re looking ahead, you can start to envision what the workload is going to look like, what you’re going to need to do, and what the rest of your life will be like when you’re teaching that online course.
As part of doing this habit of surveying, or looking ahead to the different types of tasks and the time it’s going to take, don’t forget to include all of the things that you do outside of work. So, we’re going to look at the online teaching first and write it down and think about it. And then we’re going to look at the rest of our life.
If there’s some kind of family obligation happening, I want to be able to plan for that. And so, I want to set aside the time for those things as well. And maybe I need to prepare for that by going shopping or calling some of my relatives, getting some of that done. So, I’m surveying all that I need to do. And I’m thinking ahead. I might also be surveying what it’s going to look like when I’m doing some grocery shopping, if that falls on me this week, and if I’m doing any household chores, and how much rest I want, and all of those sorts of things.
So, the survey is kind of like an overview, where I’m just thinking through my day, and my week, and I’m thinking about what it needs to look like, what it’s got to include, and where I want to be at the end of the week.
Write it Down and Schedule Your Time
Step two is to write it all down. Now after I’ve taken the initial survey, I’m going to start writing down the actual plan.
When we’re taking the time to write things down that we’re working on, like a calendaring habit or a schedule for online teaching, the goal is to realistically write down exactly what is expected to happen. And, yes, that might be painstakingly writing every 15 to 20 minutes of activity, and then tracking it while you’re doing it. So, not only will you write down what you expect to do, you want to make little notes about when you had to modify, spend more time than expected, or spend less.
Writing it down is going to help you realize how much time you actually spend in your online teaching. And that will also help you know if you are over anticipating how much time it will spend, or under budgeting the time. Writing it down could be every single day for a week, and then reassess. Or it could be every day for an ongoing duration. You have to decide what will work best for you in terms of tracking this, but the goal is that once you write it down ahead of time, that you stick with that schedule, no matter what.
I don’t know about you, but many times in my experience, I will sit down and think about grading some essays. And sometimes my mind will just be not very focused for grading essays. And I’ll think, “You know, I’m going to do something else. And I’ll come back to this in a little while when I’m a little bit more focused for that.”
And in doing this plan, the way I’m suggesting today, surveying ahead of time, writing it down, scheduling your time in advance, and then reflecting afterwards, we have to stick to that plan to know if it’s going to work. So, if I’m going to approach it from a mindset of not really being focused and wanting to delay the work that I’ve planned for myself, I’m going to have to do something to get myself in a mental frame of mind to do the work, not just when I’m in the mood to do the work.
So, if that’s your experience, I want to suggest thinking about a time when you were focused on doing that work, and figuring out what it’s going to take to get your brain back in gear in the moment that you need to do it now. So, whatever it takes to help you reframe your mental energy, and your focus and concentration, you can kind of play with that and try a lot of different approaches to help yourself get back in the game, and do the thing that you wrote down that you would do.
Reflect on Your Time, and Adapt as Needed
And then step three, this is reflect and adapt. Looking back on the week, we’re going to look over what worked and what didn’t work. Were there some things that took a lot of mental energy that were hard to do late in the day? Do they need to be scheduled earlier in the day? Did something take a lot longer and need to be scheduled for a longer duration with breaks in the middle?
As you’re reflecting on what works and what didn’t work in planning your routine, you’re going to get better and better at planning your online teaching routine. Reflection isn’t just about what didn’t work, it’s also about what did work. If you notice that certain tasks go really well together, make a note of that, and notice it so that you can plan it ahead and do it again next time.
Adapting means that you’re going to take the plans you made this week, and you’re going to change them a little bit based on what your reflection has turned up. If, when you’re reflecting, you happen to notice that something was really hard to do at a certain time of day, adapting would mean you’re going to do it differently next time.
And maybe instead of a specific task, and maybe you want to give yourself a choice between two certain tasks at one time of day and the same two tasks later in the day. Whichever one seems most challenging, do it first when your mental energy is at its best. And then you can come to the easier one later when that same window of time comes around.
As you’re reflecting, celebrate some of the growth and achievement that you’ve attained. If grading essays or posting in discussions is particularly troublesome for you, if it takes a lot of time and energy, but you were able to get it a little faster, or streamline it a little bit, maybe you could celebrate that success and notice what’s going really well.
And then the other thing to celebrate is if you really did make yourself stick to the plan you made. When you write your schedule and you stick to it no matter what, even if you’re not in the mood, you can celebrate that afterward because you pushed through that mental challenge or that energy-level challenge.
Another tip about all three of these things, surveying, writing it down, reflecting and adapting. These steps can be used with family members, if you have family members living in the home with you. You could share your planned schedule and ask for their input. Is there anything that they suggest adding to your work schedule that maybe you didn’t notice that you spend time on? Or is there something in your family and personal life that they’d like to make sure goes on your calendar at a certain day and time?
All of those suggestions and ideas can be really useful to you in getting a very realistic sense of what your routine should be like when you’re working and teaching online. And, of course, when you’re reflecting on the week and deciding what did work for you, you can also run that by family members, or those people that live with you, and ask them for input in that case as well. Maybe they will have noticed that certain things worked really well and certain things need to change.
Anytime you write up a schedule, and you’re really trying to stick to it, it also helps to post that schedule, so other people know exactly what to expect and when you’re going to be available. If they want to spend time with you in the middle of the day and they’re used to interrupting you, but now you’re going to take a break at a certain set time, they’re more likely to leave you alone until that time, when they know when it’s coming up and what exactly they can expect. So, share that information with your family members or people who live with you.
And I say “people who live with you” because not everyone is living with a spouse and children. Some of you may have roommates. Or you may live with other extended family members, whoever is important to you in your life. Include them in your planning, and the survey of all that is involved in your online teaching time, and all the things that are important in your life outside of that. And get their help when you’re reflecting. The more eyes you get on your plan, the more refined it’s going to be. And the better it’ll be.
Wrapping it up today, I want to just share my own experience planning the routine and sticking to it. Whenever I do this, and I share it with my family members, it’s so much easier for me to have a rewarding life, in my workday and outside of it. My family members are ready to spend time with me and really excited to see me at the end of the day. And also, they know what they can expect when I’m working. And they know what my schedule is. It’s super helpful to me to plan it ahead of time and also to communicate out.
And, on the flip side, when I failed to do that, and I’m trying to get it going, I might start and stop two or three different tasks without completing any of them. If I’m not aware of what I need to do and what my timeline is. And pretty soon my work is going to fill up all of the available time, including the family time after work. So, I know firsthand from experience how important it is to plan and keep track of the time spent.
It can also help me feel really great about all that I accomplished during the workday and realize that I really did get a lot done, and I contributed to my students and all of the other people that I’m working with. I hope you’ll try this out, doing the survey, writing it down, then reflecting and adapting and see what works for you. Let’s get some input. There’s a form on bethaniehansen.com/request where you can share your experience and let us know what works in terms of scheduling your online teaching, and what doesn’t. Stop by and give us a note.
If this podcast has been valuable to you, and you enjoy what you hear, share it with your colleagues. We would love to extend our audience and also help other people teach well online. There’s so much we can do to improve our practice and make this a better experience for everyone. Thanks again for being here and best wishes in your online teaching this coming week.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.
by Bethanie Hansen | Podcast, Technology Tools, Video
This content first appeared on APUEdge.com.
Podcast with Dr. Bethanie L. Hansen, Professor, School of Arts, Humanities and Education
In this week’s episode, APU’s Dr. Bethanie Hansen discusses best practices and quick tips for adding video or other multimedia assets to the online classroom to enhance student learning.
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Read the Transcript:
Bethanie Hansen: This podcast is for educators, academics and parents, who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun! Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen. And I’ll be your guide for online teaching tips, topics and strategies. Walk with me into the Online Teaching Lounge.
Welcome to the podcast. Thanks for joining me today. We’re going to be talking about seven tips to use video and multimedia in your online teaching. I love this topic because anything that includes multimedia or video makes that whole class so much more engaging for your students.
These seven tips I’m going to give you today will be:
- Personalize it.
- Make it evergreen.
- Keep it short.
- Focus on one topic or concept in each asset.
- Show what to do.
- Make it accessible.
- Streamline your process.
Now before I dive into these seven quick tips, I’d like to define one word that I’m going to use a lot today. And that is the word asset. An asset is anything that you’re going to include in your online teaching that could be a chunk of information or a resource. So, an asset could be a small video segment, it could be a PDF, it could be a worksheet. It could be a tool, an interactive element, any of those sorts of things. An asset is that individual piece.
Personalize It.
And the first tip I’d like to share with you today is to personalize it. Your students are looking for your presence throughout that class, and they really want to know you. They want to know who’s teaching them. They want to trust you. And they want to feel like they’re part of your class. So, if you personalize your assets, it’s wonderful to see you in those.
If it’s a video, record yourself. Don’t worry about perfection. It doesn’t have to be overly professional and perfect. Keep it conversational and friendly.
If you’re on camera, make your appearance inviting and think about your background. For example, if your office is in your bedroom, don’t film yourself in front of a messy, unmade bed with laundry everywhere. Check the background and clean it up. You could always use Zoom with a fuzzy background and that’s going to make it all better.
And, of course, when you’re being filmed or when you’re on video or audio, speak clearly, use simple language. If you use any jargon, idioms or acronyms, be sure to explain those.
Use good lighting and a microphone that produces high quality audio and limit distractions. Now a lot of devices you might use today already do these things. Even a good smartphone will give you great audio for something like a video. So, consider that it doesn’t have to be super expensive, and you don’t have to run out and buy the latest Blue Yeti microphone. But you can try to improve these over time, if you do want to upgrade your audio or your video.
If it’s a screencast, include your image on screen as you’re narrating or talking to your students, or your narrated voice at least to guide your students. And if you include your own thoughts and opinions on the topic that you’re teaching about, make it clear what is part of the curriculum, and what is part of your own thinking. This is especially important to make it obvious when students need to think for themselves about a topic and also when students need to think for themselves on a topic, and when they also need to be able to critically think so they can differentiate between what’s just your opinion and what is really essential.
Make it Evergreen.
This word evergreen just means what it sounds like. It needs to last. If you’re going to go to the trouble of making a video that you want to include as part of your lesson content. Unless it’s a weekly announcement you’re only going to use once, don’t talk about today’s date, or the time of year. Create it in a way that allows you to reuse it the next time you teach this class. This will save you time and effort.
Be sure to include whatever details and context you need to keep it relevant in the upcoming sections of the class so that even if you change out another part of the course, that content is standalone and is complete.
Provide transcripts and captions. When you’re making a video, you want to include this as part of your process so you avoid having to do more work and add it later.
There are a lot of tools out there and services that provide fairly accurate captions. Now, you can get these in zoom Kaltura on YouTube and a lot of other tools. You’ll want to check the transcripting or the captioning to do some minor editing, though, because it’s not always perfect. And we would hate for students to completely misunderstand just because we didn’t check those captions and clean them up.
Keep it Short.
Keep it short, especially if you’re creating something on video, five to seven minutes total per segment is the maximum. Some people out there will tell you go ahead and make a video up to 10 minutes long. That really is pushing the envelope here for a student’s attention span. It’s easy to update and revise a chunk of video later. If you keep the segments five to seven minutes or fewer.
You can also maintain your students’ attention better, and you give them time to process the information from one piece of content to the next. This is a really good thing when you have working adults in your class. If you have short five-to-seven-minute segments, they can watch one video on their lunch break, they can fit another video in on their afternoon break.
Whatever it is, they’re going to be able to get through this content better when it’s in smaller segments. And they’ll be able to learn the content that way. So, think about student attention span and also that maximum time per segment.
Focus on One Topic or Concept in Each Asset.
If you put just one topic or concept in each asset, this gives your students better choice as to where they want to start. They can pick and choose from the assets you give them. And they can go in an order that makes sense to them. It also gives them the chance to view in smaller bits of time, as I previously mentioned, like a lunch break or an afternoon break whatever they have available.
And, of course, it’s going to be more comprehensible when it’s just one topic or one concept. If you really need to give your students an overview of how those concepts fit together, that could be its own asset, its own standalone piece that sort of weaves the elements together. So, think about how you can chunk the content and break it down into these different assets you might create.
Show What to Do.
Show what to do, both as content and as introduction to any multimedia that you’re going to use. You can share your screen, there is a lot of screen casting software out there that makes this a lot easier. Screencastify.com is just one of many. I like to use Kaltura. But you might have your own favorite.
Keep slides light and limit the text. If you have a PowerPoint or a slide deck of any kind, here are a few tips to make it even better, so you can show what to do in a way that makes it simple and comprehensible for your students:
Use high contrast between colors on any slides. Keep the font easy to read with simple fonts that have consistent thickness all throughout the lettering. Make the text big enough to easily read. If you include any motion and animation that is necessary for your topic, explain it and use it. But if it’s unnecessary for actually understanding the content, just avoid it. Fancy slide transitions are not helpful. Include images, graphics, illustrations or animations with descriptions for accessibility.
Learn how to make your PowerPoint presentations accessible using these practices as you build out the slides. Be sure to check out the transcript of this podcast, because I have a lot of links to websites that are going to help you improve your accessibility in presentations and other types of media you’re going to include.
Make it Accessible.
If you develop a solution that meets the needs of all users with and without disabilities, then you’re doing something we call Universal Design. And creating accessible assets as part of your process is a great way to go. There are a lot of tools available online to help you with this.
There’s a website called Section508.gov, which is a great place to start. If you’re using documents, PDFs, presentations and spreadsheets, there are a lot of tips, tools and strategies available to guide you online.
If you have images as part of your assets, check the alternative text decision tree. It’s available at W3.org. And it helps you to understand what kind of alternative text you might need for decorative images, functional images and informative images. Always think about this when you’re including some kind of picture or drawing or something like that to illustrate in your classroom.
Now if you’re using diagrams, think about how that content can be a screen reader friendly. This can be something we overlook, and we need to pay attention to it when we include interactive or media elements. I’ve got a great example from a website linked in the transcript notes from this podcast, so check it out.
And in video or interactive media, if you have any text displayed in the video, and if it’s necessary to understand the video, be sure to describe that text for those who are visually impaired and also used captions and transcripts to support learners.
Lastly, there are a lot of tools online that will help you test your videos and media assets for accessibility. I’ve got a link to one of those resources in the podcast transcript. So, take a look.
Streamline Your Process.
Whenever you’re creating videos, audio content slides, or any kind of interactive media, keep track of your process. Make it a system that you can easily repeat and find ways to accomplish many of those steps at one time.
One example of this might be to have video options that automatically provide captions. Or you could just write a script for yourself upfront and use that script to record the video. It could even be an outline that you flesh out afterwards.
When you streamline and simplify the process you’re using, you make it a lot easier to do this in the future. And if it’s too complicated and takes too much time, you’re not going to want to repeat it. But adding these kinds of elements into your online classroom enriches the learning experience for everyone. And students really enjoy seeing and understanding the content better when you illustrate it, you show a video about it, you explain it in audio, and all of that. It’s worth doing even though you want to take the extra steps that it does take to make it accessible for everyone.
And then once you’ve got a process that works for you, consider sharing what you’re doing at a professional conference. Like you could propose it at the Online Learning Consortium’s OLCInnovate conference in the spring, it’s held every year. And it’s a great place to share ideas for doing multimedia video, and other interesting practices in our online teaching.
They have a lot of opportunity to share things that you’re doing to enhance accessibility for all learners as well. So, if you’re branching out in these areas, and you’re really working on that, that’s something you could share that the Innovate conference also. And then, of course, OLC has a fall conference called OLC Accelerate, which is another great place to propose your sharing and share your strategies with other people.
Thanks for being here today to listen on the seven tips for helping you include videos and multimedia in the online classroom. We have a few other episodes on video and multimedia, which are linked right here in the transcript. So, take a look at the transcript notes. And you’ll find links out to those other episodes just in case you want a deep dive on video creation or multimedia assets further.
#47: Tips for Adding Audio, Video, and Multimedia to the Online Classroom#39: Creative Methods and Strategies for Teaching Online#24: How to Make Videos for Your Online Class
Until then, thanks for being here. And I wish you all the best in your online teaching this coming week.
This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.
