#73: Starting a Reflective Practice Can Help You Grow as an Online Educator

#73: Starting a Reflective Practice Can Help You Grow as an Online Educator

Starting a Reflective Practice Can Help You Grow as an Online Educator

This content first appeared at APUEdge.com.

Podcast with Dr. Bethanie L. Hansen, Department Chair, School of Arts, Humanities and Education

Dedicating time to reflect can help educators assess their teaching strategy and find ways to improve and become more effective. In this episode, Dr. Bethanie Hansen shares what reflective practice means, how to get started, and tips for making the most of reflective writing.

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Read the Transcript:

Dr. Bethanie Hansen: This podcast is for educators, academics, and parents who know that online teaching can be challenging, but it can also be rewarding, engaging, and fun. Welcome to the Online Teaching Lounge. I’m your host, Dr. Bethanie Hansen, and I’ll be your guide for online teaching tips, topics, and strategies. Walk with me into the Online Teaching Lounge.

Welcome to the Online Teaching Lounge podcast. I’m Bethanie Hansen, and I’m very happy to talk with you today about reflective writing. That’s right, reflective writing is one practice that will improve your online teaching quickly.

When you reflect about what you’re doing and think about the habits you’re creating in your online teaching journey, you can then make small adjustments and improve things over time, to save yourself time. Reflective teaching means that you’re going to look at what you do when you’re teaching. Think about why you do it, and think about whether it works.

What is Reflective Practice?

This is an overall process of observing yourself, or self-observation. And, it’s also self-evaluation. When you’re evaluating your own teaching, you won’t be surprised if someone else comes along and evaluates you and sees something similar.

John Dewey said, “We do not learn from experience, we learn from reflecting on experience.” That’s absolutely right. I keep a journal; I’ve been keeping a journal since I was 12 years old. That’s a lot of journaling! I’ve written about many experiences I’ve had, and I’ve also written about thoughts I had, and day-to-day experiences that are pretty mundane. And, I have gone through some of those journals from my earlier life, and I find fascinating things that I wrote. I also remember things afresh because I don’t remember them for real, but I remember them by reading about my experiences as I wrote them. This is been really insight-producing for me, but it’s also helpful as an educator.

Early in my career, when I was a public school music teacher, we were encouraged to write down some reflective thoughts at the end of our teaching day. I found that a helpful way to consider what was going well, as well as what I wanted to fix. I hope you will find this a positive practice to quickly improve your online teaching as well. Here are some things that reflective educators do.

Planning Ahead Makes Reflective Practice Possible

First, dedicate time to reflect. If you don’t plan ahead to set this time aside in your day, you won’t do it. There’s no common time for reflecting, except perhaps when one’s preparing to go to bed. You might have a reading habit, or a journaling habit, at that time, in which case you could add reflective journaling to that routine.

I prefer to do reflective writing about my professional life at the end of the workday, and not at the end of the day. Earlier in the evening is better, because it’s fresh, and I can think about what I did during my workday, and kind of close that part of my day. Dedicate time to reflect by selecting whether this will be a daily habit, a weekly habit, or a monthly habit. Or if you prefer, you might reflect after certain lessons that you’re giving that you’re especially concerned about or excited about.

Reflective Practice Can Help Us Be Intentional

Number two, reflect to make specific teaching decisions. As you reflect on your practice, you’ll be able to see things a little bit more objectively. Some of us are hard on ourselves. We judge our teaching very harshly. Others, we give ourselves a lot of latitude, and we like to acknowledge everything that’s going right.

As you’re reflecting on your teaching, notice where you find patterns. As you notice these patterns, for example, your own teaching is difficult in certain lessons that you’re giving, or you find certain assignments very boring or very difficult to grade, as you notice those kinds of patterns you can make new decisions about the way design your course and about the way you teach the course.

Reflection is very helpful to make specific teaching decisions that improve your teaching and also improve student learning.

Reflective Practice Improves Our Time Management

Number three, reflect about how to approach tasks and challenges. One of the things I do occasionally is note how I spent my time throughout the day.

I will write down how much of my time was spent grading work, how much of my time was spent reading e-mails, how much of my time was spent creating videos to put in my class, and all of those other tasks I do as an online professor. Have you ever done that?

Have you ever written down how you spend your day? When you do that, and you write down the time log, you can think about how to approach the tasks and challenges you face as an online educator and find new approaches.

In fact, as you reflect on the tasks that you do as an online educator, it might even occur to you to research those tasks and find out how other people approach them. The more you think about the way you approach your tasks and challenges, the more you can plug holes in time. Such as where time just slips away from you, or feels kind of wasted. You can pull that in, tighten it up, and make your teaching even more effective.

Reflective Practice Helps Us Consider Our Strategies

Fourth, reflect to consider strategies and andragogy. As you are teaching your course from week to week, or month to month, as you reflect on your teaching, you can consider whether you’re using strategies the way you had hoped and if they went the way you hoped they would. You can also consider what adult learners truly need in the online classroom.

Good principles of andragogy, or andragogy theory, includes ideas like adults having choice in their learning process, adults being able to bring their life experiences into their learning, and many other good principles.

As you think about the principles of andragogy or theory of andragogy and reflect on whether you’re using them in your teaching, or in the design of your course, you might consider new approaches for the future.

Reflective Practice Helps Us Analyze How We Teach

And lastly, number five, reflect to analyze your teaching. Many of the things that I would do to analyze my teaching in a live class would be to notice how I was talking to my students, how I was pacing the lesson, how it was structuring the content, whether we needed a different kind of warm-up activity or closure activity, and that was easy to do, when it was about real time.

When you’re doing it in an asynchronous course, analyzing your teaching in that setting can be a little different. You might need to read through some of the things you’ve written in the class and some of the answers you’ve given your students, or forum replies you’ve posted.

As you look over these things, then you can take out a notebook or a Word document on your computer, and you can type some thoughts about your teaching in those different parts of the classroom.

One of the questions I would respond to when analyzing my teaching was: How did the approach I used land with my students?

  • How did students appear to respond to the approach I used in this particular week?
  • How did students format their assignments for the goals that I put forth for that assignment? Did it land?
  • Does it look like students understood the content enough to answer those questions, or do I need to take some other approach?

Whenever I write about my teaching, it takes some time to think it through. To notice what is really happening in the classroom and how I’m feeling about my teaching. And the more I do it, the better I am as an educator.

How to Make Reflective Practice Work for You

Now that I’ve talked with you a little bit about what reflective teachers do, let’s consider how we do it. This would be the logistical “nuts and bolts” of journaling.

You might use a coaching journal or a teaching journal of sorts, and you can answer these three questions when you think about your teaching.

  • How did I think like an educator?
  • How did I act like an educator?
  • How did I exercise curiosity with my students and a beginner’s mind like an educator? Like a lifelong learner?

You might use a journal if you like the hardcopy version. I personally do, and I’ve read some research out there about how writing by hand has a much bigger impact than just typing or just dictating. But if you don’t like to write by hand, it’s definitely still worth your time to use one of those other methods.

You might consider getting a spiral notebook. These are cheap. You can find them at just about any store that sells pens and paper. You might consider using Post-it notes, scraps of paper, a three-ring binder with some paper in there, or you could use an actual bound journal, where you’re going to write regularly.

If you’re going to use electronic methods, you might use Microsoft Word, Penzu or another journaling software, a Rocket Book or another kind of e-notebook, pen to computer, or you can dictate to an electronic notepad, such as on your iPad, your iPhone, or your Samsung device.

Technical Reflection

If you’re going to make a technical reflection as you’re journaling or reflecting on your online teaching, consider reflecting about your general instruction and management behaviors that you use, based on educational theory and research. Those things you learned as you are preparing to become an educator.

You can also reflect on the various best practices of online teaching and consider how they might or might not be working for you. And then in the quality of your reflection, think about how you can get into some depth there, and think about really what is and is not working.

A management behavior you might reflect about would be whether or not your netiquette policy is helpful or if you need a netiquette policy. What kind of things you notice about the way students respond in forum discussions? And, how have you tried to help them show up even more academically there?

Reflection In-Action and On-Action

If you’re going to do a reflection in-action and on-action, that would be reflecting while you’re in the online classroom and doing the teaching. Or afterwards, when you’re reflecting about the actions you’ve already performed.

This would be you reflecting on your own personal teaching performance. And you might base your decisions on your own situation. There are certainly some circumstances in which our online teaching may be less than stellar for various reasons; maybe we’re in an emergency situation. Maybe we have a crisis in our family, and we are just trying to get through the course and there might not be back up. So we do the best that we can, but whatever’s going on might be part of your reflection.

Deliberative Reflection

You might also consider a deliberative reflection, and this could be on a range of teaching concerns. You might reflect on how you’ve seen other online educators do things or whether you’d like to observe others.

You could also think about teaching methods, strategies, and management that you’d like to try and intentionally write about those. You can weigh different viewpoints or research findings you read about. You might even reflect on what you learn from this podcast right here.

Personalistic Reflection

And then of course, there’s the personalistic reflection, and this might be about your emotional response or your analysis of the entire teaching experience:

  • How are you experiencing being an online educator right now?
  • What’s tough for you?
  • What’s refreshing and new and wonderful for you?

That kind of personal insight that you look at from day to day or week to week can really help you see how far you’ve come. As you look over it near the end of the course, or end of the session or semester, you might see some growth in your confidence as well as the quality of your reflections.

You can of course do it weekly, daily, or monthly, whatever works for you. But I do also can suggest using at least some kind of beginning and end of the course reflection, so you can think about what’s coming up and also reflect on what has been.

Smaller Reflections Get You Started

And lastly, if you’re not really sure you’re interested in a reflection habit, start small and use a timer. Giving yourself five or 10 minutes to reflect, and focusing on just one thing at a time can help you keep it tightly controlled so it doesn’t end up taking more of your time than you’d like to spend.

Over time, reflection can help you grow as an educator. This is particularly important when you’re teaching online, and you might have fewer peers than you do in a live situation. I hope you’ll try starting a reflective practice about your online teaching this coming week, and I wish you all the best in your online teaching.

This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge podcast. To share comments and requests for future episodes, please visit bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.

#45: Classroom Management Can Improve Online Student Success

#45: Classroom Management Can Improve Online Student Success

This content originally appeared on APUEdge.com

Strong classroom management is especially important in the online environment. In this episode, Dr. Bethanie Hansen talks about the need for advanced planning in online classes to keep students informed about what to expect in the class and aid students in managing their own. Strong classroom management can also help teachers build relationships with students while helping them meet their learning objectives, whether it is professional advancement or personal growth.

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Read the Transcript:

Dr. Bethanie Hansen: Welcome to the Online Teaching Lounge, the show that helps you teach online with confidence and impact, while living a healthy, balanced life. I’m Dr. Bethanie Hansen, your host for the Online Teaching Lounge.

I used to be a very busy online educator, student, mother, wife, and overwhelmed person. It’s easy to struggle with balance when working in teaching online, and I’ve definitely been there. Over time I’ve learned best practices, strategies to manage time and online work, and I’ve gained tools to help with life-work balance.

As a full-time professor and faculty director at an entirely online university, I help faculty teach with excellence and keep learning new ways to make online education a great opportunity for faculty and for students. Through this podcast today, I’m helping educators become more effective, healthy, and balanced so they can love what they do and impact their students positively. And today we’re going to do that by looking at the objectives, needs, and challenges of our online students, and how we can help them. And let’s get started.

What Motivates Online Students?

In the first area, let’s talk about online students’ motivations, their objective when they chose online education. Adult learners who choose online education really have two main objectives. They want to advance their professional careers, and to develop personally. Of course, there are many other motivations for taking courses online, but we find that these are the highest number of motivations.

Motivated by Career Advancement

When students are learning something to advance their careers, it really means they expect to get something tangible in the future, a reward for the learning they’re doing right now. That long-term reward might be a career change. It might be a salary increase. More opportunities. Or even the chance to get a promotion. This kind of vision for the future is going to help your online students to be intrinsically motivated so that they will be able to achieve the future reward that they really want.

Motivated by Personal Growth

When students are learning something for personal growth, there might be a need to develop personally, benefit from the continuous learning that takes place in a structured program or class, and have something to look forward to.

In a Wiley education survey published in 2020, 76% of those online students surveyed said that they wanted career advancement. Seventy percent of them were also looking for personal growth as well. It was said, while career advancement is the number one motivator for Wiley supported students when starting a program, personal growth keeps them going. That was reported in the Wiley study, and 59% stated that their desire to achieve personal growth motivated them to continue with their program after getting started.

We can help the students maintain their motivation by providing them with regular feedback throughout the course. It’s also particularly motivating when students feel like they’re learning things that matter to them.

Sometimes all it takes is telling them how a particular skill, or new information, is applicable to them now or in the future. But making clear connections between what students are learning and how they can use it really helps them meet their objectives and stay committed.

While online students have a high level of intrinsic motivation to learn so they can develop professionally and personally, they also need support throughout the entire experience. Let’s move on to the second area, which is what students online need, what they must get from you, their instructor, in an online learning experience.

What Do Students Need from Online Teachers?

Particularly, what are the needs of non-traditional students and adult learners? First, it might surprise you, but one thing they really need is good classroom management. This comes from Daniel P. Stewart, an adjunct history and humanities professor at Fayetteville Technical Community College. He said that advanced planning, interesting and relevant lessons, and effective teaching are critical.

Now why do adult learners need these things? In my first teaching position, I attended a middle school educators conference during which Fred Jones taught us about using the physical classroom space for classroom management. His idea was that moving through the room regularly and being physically near each student often during the class, behavior concerns would be dramatically reduced, and engagement would increase.

While that was 25 years ago, a similar idea is still helpful today in online classrooms, and even with adult learners. Classroom management is about planning ahead to communicate and help things go right. In the example I shared about the middle school classes 25 years ago, this took an early arrival by the teacher. It also took setting up chairs in a particular manner, and a plan to move during the session. And to do that, the lesson had to be thoroughly planned and prepared. This meant the teacher would be able to walk around without having to look at the textbook or teaching materials very much during class.

Tips for Effective Online Classroom Management

Online, advanced planning is even more critical, because the course elements need to be placed into the online classroom so that everything is available to learners when they need it. Much of the time the entire course must be ready before the semester even starts.

Some of this advanced planning could take the form of a screencast walkthrough, to help your students know where to find things, and example assignments to illustrate formatting. Perhaps an example assignment might also illustrate the approximate length, or the depth that a student should explore, and grading approaches that you will use.

Another advanced planning element might include a thoughtful course announcement leading into each week. Maybe you want to provide a netiquette guide that tells students how to communicate with each other, and with their instructor throughout the class. A netiquette guide can help a lot, especially for students new to online learning who just don’t know yet that communicating in a discussion space really is different from text messaging. This is a great way to help your students know how to communicate in the online space and comfortably make connections with you and other class members throughout the experience.

Effective classroom management is probably one of the most important responsibilities we educators face in any number of learning environments, whether you’re live or online. Classroom management may be defined as the act of supervising relationships, behaviors, and instructional settings and lessons for communities of learners.

And classroom management really is a preventative activity that results in decreased discipline problems. Basically, preventative management means that many classroom problems can be solved through good planning, interesting and relevant lessons, and effective teaching.

Now when you plan ahead for what you’ll teach and how you’ll teach it, and when you will learn what your students will find most valuable and relevant, you can give your students what they really need. They need relevant, prepared lessons. And they need to learn in ways that support their goals for advancing in their professional career areas, and in their personal development.

And of course, they need connections with you, and with each other, to feel like they belong and stay connected when online education might otherwise become an isolating experience.

How Can Online Educators Help Students with Time Management?

Now let’s move into our third area, online students’ challenges: time management. Online students have challenges with time management and juggling the balance between studying and their work commitments. What does this mean for you as an online educator?

Well first, communicating what to expect from the very first day of class can help your students to plan ahead. In a previous part time faculty position I held online several years ago, I provided students with a sample schedule each week on which I suggested which tasks to complete in the online course every day.

These included suggestions like reading the textbook assignment on Monday, posting in the discussion on Tuesday and taking the first quiz. On Wednesday beginning a draft of their assignment, completing another piece of the curriculum on Thursday, and responding to classmates and their instructor in the discussion on Fridays and Saturdays.

In this way, they would be touching a few pieces of the class every day during the week. This would keep the workloads small every day, and actually give them a lot more reinforcement in their learning, spreading the work out. While not everyone will need this, or use this suggested schedule, providing that kind of help can really assist online students to see what the workload is like. Then they can plan how to manage it.

Second, providing some flexibility when students need it is also helpful with time management challenges. Flexibility does not mean that you go easy on the rigor of the course, or that you’re less accurate with your grading.

Why It’s Important to Show Students that You Care About their Learning

And of course, students need to feel that their instructor really cares that they learn. In a study of 609 online learners, caring was the number one predictor of online instructor ratings. “It turns out that caring is very important, even for adult learners.”

Thinking about what students need in order to be successful in their online experience helps you to get on their side of the challenge. Our students want to feel seen, known, and loved in their learning. And when we give them the tools and strategies that help them along, they experienced a great partnership with us.

It’s also helpful to check in with our students to see how they’re doing throughout the class, and to ask where they could use the most support and guidance. In a survey of online learners in 2020, 63% of students surveyed said that they had problems with time management, and 59% of the students cited that they had jobs that were conflicting and that work commitments were a challenge. “Allowing for flexibility while maintaining the right level of accountability at the program and course level is essential for students to be successful” (Wiley, 2020).

Learn about What Motivates Your Students

Students have a variety of specific objectives, needs, and challenges when they take courses online. We can see their objectives by asking them what they hope to achieve by completing our class. And we know that generally online students start off with the goal of professional advancement, and then they are sustained throughout their learning by continuing personal growth.

Remembering these two motivators can help us assume the best of intentions when we struggle to understand what’s going on with one of our students, or when we think about what would be most helpful in teaching them. With clear objectives, our students need us to plan. They need us to plan ahead and to practice is a high level of classroom management.

Classroom management online is a preventative approach to preparing the classroom itself, and keeping students informed about what to expect every step of the way. Classroom management also means that we build relationships with our students and help them learn how to engage with each other and with us during their experience.

And while we focus on meeting online students’ needs, it’s helpful to remember that the specific challenges they face, like time management and professional work commitments. Knowing about their challenges just might prompt us to reach out when we see students drop off in their engagement, and to be somewhat flexible when students hit unexpected time management snags.

Closing out the podcast this week, I encourage you to get to know your online students better. Learn about what motivates them to take your class, and learn about what their objectives really are. Explore what they need in order to hit their goals. Is there something more you can do in the way you prepare for the next week that will make it even clearer how your students can satisfy their own objectives during the class?

And find out how you might gain additional insight into their challenges. What do they struggle with most in your online course? What is challenging about studying online? What challenges might prevent them from completing the course, but which could be reduced if you were to try a particular strategy, or a particular approach? Once you see your students’ objectives, needs, and challenges, what might you try or do in your online teaching this coming week?

Thank you for joining me today for the Online Teaching Lounge podcast. We’ve taken a look at the objectives needs and challenges of online students, generally, and how we can help them. I hope you will try one new approach this week to help keep your teaching fresh, and help you see your students even more clearly. Best wishes to you in your online teaching this coming week.

This is Dr. Bethanie Hansen, your host for the Online Teaching Lounge Podcast. To share comments and requests for future episodes, please visit Bethaniehansen.com/request. Best wishes this coming week in your online teaching journey.